Executive Assistant

2 weeks ago

Lindfield, New South Wales, Australia Commonwealth Bank Full time

See yourself in our team:

Within Retail Banking Services (RBS), the Digital Experience Domain drives the strategy and delivery behind CBA's market leading Commbank app, and its desktop asset Netbank, delivering an integral service and brilliant experiences to over 9m digitally active customers.

Do work that matters:

The Executive Assistant is a multi-faceted and critical administrative position to assist the Digital Domain Lead and the Partnerships & Loyalty Experience Crew Lead. You will also be a point a reference for leaders within the team and other business units while applying and advising on group administrative policies and procedures.

Your Impact:

The Digital Experience Domain is a very dynamic and fast paced environment. On a day to day basis you will help keep everyone on track, look ahead to ensure proactivity and be seeking opportunities for process improvement.

Key responsibilities include:

Provide proactive and considered time and diary management, including establishing and maintaining an appropriate system for electronic communications. Collate pre reading materials including presentations and papers, and assist in the review to ensure accountable items are prioritised and actioned. Apply the Group's policies and processes to effectively coordinate tasks such as Occupational Health and Safety, on-boarding of new employees and procurement requirements. Co-ordinate travel, appointments and events including catering, venue arrangements and logistics, ensuring Group policies are adhered to. Establish and maintain strong, effective, strategic and appropriate working relationships with internal and external customers and stakeholders. Provide assistance and support in managing IT support requests and related purchases. Provide effective meeting management including scheduling meetings, producing and distributing agendas, action items and meeting minutes as required. Co-ordinate external partnership discussion and drive "Commbank Yello" ecosystem. Ensure accurate financial processing of invoices and expenditure adheres to the current Group policy and cost centre budget. Provide proactive, effective and efficient administrative support for Domain Lead, Crew Lead and their broader team, where appropriate. Monitor, assess and update reports and systems as required, including people, technology and compliance related activities. Support Domain Lead and Crew Lead in creating and fostering diverse, motivated and engaged teams.

We're interested in hearing from people who have:

Previous experience supporting a General Manager or equivalent (banking industry preferred) Previous experience working in an agile fast paced environment Demonstrable degree of initiative to be able to undertake/complete work with limited supervision/direction Demonstrable ability in managing and balancing priorities, sometimes when they are in conflict Excellent interpersonal skills, including well-developed written and verbal communication skills. Self-motivated individual, who displays a pro-active style, has exceptional attention to detail and an inherent desire to provide excellent customer service. Highly effective organisational and time management skills. Experience supporting a large team Experience dealing with senior stakeholders

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 04/06/2024

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