Senior Manager, Operational Resilience

2 weeks ago


Lindfield, New South Wales, Australia Commonwealth Bank Full time
Join a team that represents the New Evolution of Business Continuity You are a capable team member that wants to help build the future of operational resilience for the Group We are responsible for delivering a practical operational resilience framework, aligned with risk management, technology recovery, crisis management, business continuity capabilities Together we can help to protect and recover our critical operations from any disruption event

See yourself in our team

Group Security within the Technology division of CommBank leads the safeguarding of the Group through Cyber, Fraud and Business Resilience programs and services.

A diverse team, Operational Resilience plans for and retains the ability to respond and recover from major disruptive risk events including safety and security events, technology and payment issues, and cyber or privacy issues.

The Senior Manager Operational Resilience reports to the Executive Manager Operational Resilience who reports into the Chief Resilience Officer.

Do work that matters

As Senior Manager Operational Resilience, you will execute the program and activities required to enhance the operational resilience frameworks. This will require partnering with and complementing the full range of resilience disciplines including Business Continuity, Crisis Management, IT Service Management and Recovery, Cyber Security, Supply Chain Resilience and Operational Risk Teams.

In any given day of the week your responsibilities will include providing day to day and project leadership for;

Mapping, documenting, reviewing and assessing Critical Operations and aligning business and product recovery initiatives. Conducting business analysis and project management actions needed to align technology recovery capabilities Assisting in the development of recovery capabilities and support the increase of resilience across the Bank's Critical Operations. Developing, building and providing insights and reporting on gaps, issues and compliance performance Coordinating and driving the design, development, training, maintenance and assurance of Operational Resilience Policies and Frameworks Researching, documenting and promoting the awareness of enhanced regulatory obligations and industry best practice in the field of Operational Resilience Being flexible and assisting with any other resilience activities needed to respond to challenges

We're interested in hearing from people who have:

A broad perspective on Operational Resilience including practical and experience in any, or several of the resilience disciplines - i.e. Business Continuity, Crisis Management, IT Service Continuity Management, Cyber Security, Supply Chain Resilience and Operational Risk Teams Excellent written and verbal communication skills with the ability to synthesise complex information into something clear, concise and consumable An established reputation for being a strong team player who shows initiative and can liaise across teams with demonstrated Care, Courage and Commitment Diligent stakeholder management and problem solving, able to work with ambiguity, unblock and drive outcomes A passion for Operational Resilience and safeguarding our customers, businesses and stakeholders Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.

Working with us:

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace. One where we're driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you'll thrive. You'll be supported when faced with challenges and empowered to tackle new opportunities. You'll be empowered to do your best work and be given a choice about when and where that work happens. We really love working here, and we think you will too.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 10/06/2024

  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Senior Manager Compliance Operations – Private Wealth (12-Month Secondment/Fixed Term Contract Opportunity)About usCommonwealth Private strives to provide outstanding personal service and trusted advice to high net worth individuals who have the intention to invest or borrow at least AU$2.5million. Quite simply, our breadth of experience means that we can...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Join Our TeamBusiness Banking (BB) offers a complete range of transaction, lending, and trading solutions, along with tailored offerings for over 1 million Commonwealth Bank's small-medium enterprise customers, mid-market corporate customers, and regional and agribusiness customers. It also services our personal and institutional online trading customers via...

  • Senior Manager

    2 weeks ago


    Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Do work that matters:Business Bank Line 2 Operational Risk team is responsible for ensuring business activities, processes and our products are appropriately managing existing and emerging risks. We do this by providing advice, monitoring, and independent oversight of business activities.In delivering these services, our key aim is to support Business Bank...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Your business:The Technology division delivers the Group's information technology and banking operation functions to ensure the highest levels of customer service through world-class process excellence and technology innovation.We support our people with the flexibility to balance where work is done with at least half your time each month connecting in...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    "At CommBank we are proud to support flexibility, let's discuss what this means for you"See yourself in our teamFinancial Services partner with all areas of CommBank to provide specialist advice on financial management and strategy. This advice covers finance, audit, treasury, investor relations, property and procurement.Group Operations Finance is part of...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Senior Manager CBA India Entity and Program Operational Risk - 12 Month Secondment/Max Term AgreementSee yourself in our team:The Technology and Operations (Tech & Ops) Risk & Compliance team is responsible for providing specialist Operational Risk and Compliance (OR&C) advice, assurance and acceptance/approval of decisions made across the Technology, COO...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Do work that matters: CBA Technology is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. The...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    You're a skilled Senior Product Manager, focused on delivering outstanding results for our clientsYou're enthusiastic about enhancing customer experiences and resultsTogether, we can accomplish significant objectives and empower our clientsContribute to impactful workRetail Banking Services (RBS) represents CommBank to the public, providing a seamless...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Multiple Senior Marketing Manager roles on offer Be part of a dynamic, fast paced Consumer Marketing team that are delivering world-leading marketing programs. See yourself in our teamConsumer Marketing is a Centre of Excellence (CoE) within the Marketing and Corporate Affairs function at CommBank.Our team partners closely with other CommBank Marketing...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Do Work That MattersThe Fraud and Scams Industry, Intelligence and Disruption Team is responsible for engagement with the fraud and scam ecosystem to shape a control framework to protect all Australians. This includes intelligence sharing, disruption and law enforcement engagement.You will be providing highly valued fraud intelligence and data insights to...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    2x Senior Marketing Manager roles in the Planning and Go-to-Market (GTM) team in Consumer Marketing. Work in a cross-functionalteam helping to drive the collective achievement and individual excellence of the Consumer Marketing team. Be part of dynamic, fast pacedteam that will support the priority areas of Marketing and Corporate Affairs and the Retail...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    You are a leader with demonstrated experience shaping organizational thinking, providing data-driven insights, and excelling in articulating progress against strategic outcomes.We are creating a leading digital banking platform in Australia that helps customers simplify their banking needs.Together, we'll prioritize a customer-first approach, speed, safety,...

  • Senior Manager

    2 weeks ago


    Lindfield, New South Wales, Australia Commonwealth Bank Full time

    You are a value driven data analyst who thrives in collaborative, inclusive and diverse work environment We are a dynamic and innovative team dedicated to transforming HR through analytics and AITogether we can deliver high-impact projects that transforms the future of workDo work that mattersAt CommBank we believe in the power of data to create better,...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    "At CommBank we are proud to support flexibility, let's discuss what this means for you"The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs. Group Audit...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    You are an experienced C# engineer with a proven track record of successfully delivering complex technical solutions.We are part of one of the most cutting-edge Engineering teams in the nation.Let's team up to revolutionize the experience for millions of customers by fostering innovation, streamlining processes, and ensuring resilience on a large scale.Make...

  • Senior SOC Analyst

    2 weeks ago


    Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Your business:The Technology division delivers the Group's information technology and banking operations functions to ensure the highest levels of customer service through world-class process excellence and technology innovation. Cyber Security protects the bank and our customers from theft, losses and risk events, through effective and proactive management...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    You're a passionate senior product professional, driven to deliver exceptional customer outcomesWe've transformed our ways of working to take our customer obsession to the next levelTogether we're delivering outstanding customer experiences, and having a lot of fun along the way​Do work that mattersRetail Banking Services (RBS) is the public face of...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Payments Customer Success supports three key functions: Development and implementation of our Customer Success strategy to help drive growth and customer satisfaction in our payment products Optimise engagement with frontline and transaction banking specialists to help drive customer outcomes and portfolio growth. This includes being the single point of...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    Do you want to be part of a high performing team managing products that are material contributor to IB&M's financial results? Be part of a fast-paced, progressive, and agile working environment You are excited about what we can achieve in financial services now and in the future Sydney CBD based role - fixed term contract See yourself in our teamGlobal...


  • Lindfield, New South Wales, Australia Commonwealth Bank Full time

    You are a self driven individual, and have exceptional stakeholder management skillsWe are playing a pivotal role in executing the Delivery Practice's communication plansTogether we can collaborate and deliver in a safe, sound and secure way for better customer outcomesDo work that mattersThe Group Delivery Practice Area (Delivery Practice) are taking the...