Driver Pay and Client Invoicing Lead

2 months ago

Bella Vista, Australia ANC Australia Full time

About ANC

ANC is a national last mile delivery and direct to consumer (D2C) specialist, partnering with many large and emerging retail and e-commerce customers. We see ourselves as an extension of some of Australia’s most iconic brands, fulfilling the customer promise.

Our purpose is to unlock the full potential of a customer’s purchase by fulfilling the delivery promise. We do this by being the best at integrated last mile delivery for mixed and complex freight where value is created through exceptional customer outcomes.

The Opportunity

We are seeking a motivated and proactive Driver Pay and Client Invoicing Lead. This role will be responsible for executing and driving day to day processes related to the processing of transactions for our Delivery Professional (Drivers) pay and Client invoicing (Accounts Payable). This is largely done through the Hubb Transport Management System and Microsoft Excel. 

The role will also work to deliver process improvements to streamline overall processes and ensure high level of accuracy is maintained. This role reports to the DP Pay and Client Invoicing Manager and is part of the Finance and Corporate Services Team. 

Key responsibilities

  • Perform weekly and daily tasks to facilitate accurate and timely processing of Driver Pay and Client Invoicing.  
  • Supervise DP Pay and Client Invoice team when required (2.5 heads) to ensure timely and accurate completion of work (including closing out Driver Pay queries), re-allocating work amongst the team as required. 
  • Monitor, respond and resolve Driver Pay queries in a timely manner across the team including root cause analysis with aim to reduce queries and improve accuracy 
  • Processing of Client credits including root cause analysis with aim to reduce credits and improve accuracy 
  • Challenge current ways of working to improve process, reduce opportunities for error and propose solutions to improve resulting accuracy 
  • Collaborate with other teams such as Operations and Finance to understand root cause and resolve issues 

What we are looking for in the successful candidate:

  • Advanced MS Excel skills
  • At least 3 years’ experience in similar role in Finance or experience in operational teams with similar experience or capabilities
  • Previous supervisory experience (including training and coaching of others) preferred.
  • Previous experience using the Hubb Transport Management System (preferred but not essential)
  • Detail orientated, high attention to detail and accuracy focused
  • Analytical mindset with the ability to identify patterns and root cause
  • Ability to manage multiple tasks with conflicting demands simultaneously, solve problems, manage and meet deadlines and maintain a high quality of work
  • Excellent written and verbal communications skills
  • Proactive attitude problem solve and improve processes and build efficiencies.
  • Flexibility and willingness to contribute to areas of non-direct responsibility

Don't miss this opportunity - apply now

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