Customer Service Officer
1 month ago
Beaumont People are currently seeking experienced customer service (call centre) professionals for multiple temporary positions with full time hours.
- Phone based Customer Service and Administration
- Full-time hours
- Coolangatta location
- You must be available to commence a role immediately
Your tasks may include the following:
- Answering a large number of inbound calls
- Provide exceptional customer service
- Email management
- Perform various administration tasks as required
- Manage database input and updating with a high degree of accuracy
- Being the first point of contact for enquiries
- Other ad hoc administration duties as required
About You:
- Previous experience working in a high volume call centre, reception or phone-based customer service role.
- Strong computer skills, experience with computerised systems and Microsoft Office Suite
- Excellent communication skills
- Excellent written and verbal literacy skills
- Exceptional time management skills
- Exceptional efficiency, attention to detail, and organisational skills
- Ability to work both unsupervised and as a member of a team
Please note that you MUST be available to commence immediately and be happy to work on a temporary/casual basis, some opportunities may lead to permanent roles.
For more information please feel free to reach out to Belinda Beddison, at belinda.beddison@beaumontpeople.com.au regarding these roles.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.
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