Academic and Student Services Officer Role
4 weeks ago
About the Opportunity
">The Academic and Student Services Officer role is a pivotal position at Griffith College, requiring a high level of organisational and time management skills to provide exceptional support to students and staff.
">As an essential member of our team, you will be responsible for maintaining accuracy of student records, providing high-quality support to the college reception, and assisting with facilities management.
">You will also be involved in coordinating student enrolment, progression, completion, and transition processing, as well as managing administration and reporting of student and graduate satisfaction surveys.
">Additionally, you will process results, changes to grades, exclusions, probation, awards, and merit scholarships, ensuring timely and accurate delivery of these tasks.
">Key Responsibilities:
">- ">
- Maintain accuracy of student records and cleanse data for regulatory reporting">
- Provide high-quality support for the college reception, including responding to telephone, email, and face-to-face student enquiries">
- Assist with facilities management (as appropriate)">
- Coordinate student enrolment, progression, completion, and transition processing">
- Manage administration and reporting of student and graduate satisfaction surveys">
- Process results, changes to grades, exclusions, probation, awards, and merit scholarships">
Requirements:
">- ">
- High level organisational and time management skills">
- Proven ability to prioritise tasks to meet competing deadlines with a high degree of accuracy and attention to detail">
- Demonstrated effective interpersonal, written, and verbal communication skills">
- High level computing skills, particularly Microsoft Office and experience in student information systems and/or customer relationship management systems">
What We Offer:
">- ">
- A fun and supportive team environment">
- First-class modern facilities">
- Career progression and development pathways">
- Collegial and collaborative environment with a focus on academic excellence">
We estimate the salary for this role to be around $60,000 - $80,000 per annum, depending on qualifications and experience.
">Please note that this is a competitive market rate based on industry standards and may vary depending on individual circumstances.
">We encourage applicants who are passionate about delivering exceptional student services and have the necessary skills and qualifications to succeed in this role.
">For further information or to apply, please visit Navitas Careers.
">Suitable candidates will require full working rights in Australia and undergo criminal records and working with children check.
">By submitting your application, you acknowledge and agree to Navitas' Privacy policy.
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