Customer Service Representative
1 month ago
About the Role:
We are seeking a highly motivated Customer Service Representative to join our team at Michael Ross on the beautiful Gold Coast.
As a key member of our sales team, you will be responsible for delivering exceptional customer service and creating memorable shopping experiences for our customers.
Main Responsibilities:
- Customer Service: Assist customers with product selection, provide expert advice, and resolve any issues in a professional manner.
- Store Maintenance: Maintain a clean, organized, and visually appealing store environment.
- Sales Processing: Process sales transactions efficiently and accurately.
- Stock Management: Support stock management, including restocking and inventory checks.
- Team Collaboration: Work collaboratively with the team to meet sales targets.
What We're Looking For:
We are seeking team players with the following qualities:
- Positive Attitude: A positive attitude and a passion for customer service.
- Strong Communication Skills: Strong communication and interpersonal skills.
- Previous Experience: Previous retail or customer service experience is preferred but not essential.
- Flexibility: The ability to work in a fast-paced environment with attention to detail and flexibility to work weekends, public holidays, and extended hours during the holiday period.
What We Offer:
- Culture: A friendly, supportive, and inclusive team culture.
- Salary: A competitive hourly rate of $25-$30 per hour, depending on experience, plus incentives.
- Flexibility: Flexible working arrangements to suit your lifestyle.
- Career Development: Opportunities for career development and growth.
- Vibrant Location: A chance to work in a vibrant Gold Coast location with amazing customers and colleagues.
Estimated Salary Range: $50,000 - $60,000 per year, based on 20 hours of work per week.
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