Customer Service Representative

1 month ago


Mudgeeraba, Queensland, Australia Michael Ross Full time

About the Role:

We are seeking a highly motivated Customer Service Representative to join our team at Michael Ross on the beautiful Gold Coast.

As a key member of our sales team, you will be responsible for delivering exceptional customer service and creating memorable shopping experiences for our customers.

Main Responsibilities:

  • Customer Service: Assist customers with product selection, provide expert advice, and resolve any issues in a professional manner.
  • Store Maintenance: Maintain a clean, organized, and visually appealing store environment.
  • Sales Processing: Process sales transactions efficiently and accurately.
  • Stock Management: Support stock management, including restocking and inventory checks.
  • Team Collaboration: Work collaboratively with the team to meet sales targets.

What We're Looking For:

We are seeking team players with the following qualities:

  • Positive Attitude: A positive attitude and a passion for customer service.
  • Strong Communication Skills: Strong communication and interpersonal skills.
  • Previous Experience: Previous retail or customer service experience is preferred but not essential.
  • Flexibility: The ability to work in a fast-paced environment with attention to detail and flexibility to work weekends, public holidays, and extended hours during the holiday period.

What We Offer:

  • Culture: A friendly, supportive, and inclusive team culture.
  • Salary: A competitive hourly rate of $25-$30 per hour, depending on experience, plus incentives.
  • Flexibility: Flexible working arrangements to suit your lifestyle.
  • Career Development: Opportunities for career development and growth.
  • Vibrant Location: A chance to work in a vibrant Gold Coast location with amazing customers and colleagues.

Estimated Salary Range: $50,000 - $60,000 per year, based on 20 hours of work per week.



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