Academic Services Officer: Administrative Support Specialist

4 weeks ago


Mudgeeraba, Queensland, Australia Griffith College Full time

About Griffith College

We are seeking an experienced and skilled Academic Services Officer to join our team at Griffith College. This is a 4-day per week position based at our Gold Coast campus.

The successful candidate will provide high-quality administrative support across a broad range of academic and student services, including casual teaching staff payroll, time table management, and front counter student facing activities.

Key Responsibilities:

  • Maintain accuracy of student records and cleanse data for regulatory reporting
  • Provide high-quality support for the college reception, responding to telephone, email, and face-to-face student enquiries
  • Assist with facilities management as appropriate
  • Coordinate student enrolment and associated activities
  • Process student requests for replacement documentation
  • Undertake student monitoring and retention activities

The ideal candidate will possess excellent organisational and time management skills, with the ability to prioritise tasks and meet competing deadlines. They will also have high-level computing skills, particularly Microsoft Office, and experience in student information systems and/or customer relationship management systems.

Benefits include a competitive salary of $60,000 - $70,000 per annum, depending on experience, and access to first-class modern facilities.

We value diversity and inclusion in the workplace and encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders, and diverse community groups.



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