Customer Service Representative

3 weeks ago


Mudgeeraba, Queensland, Australia Telstra Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant on a part-time basis. As a key member of our team, you will be responsible for providing exceptional customer service, identifying customers' needs, and offering tailored solutions to meet their requirements.

Key Responsibilities:

  • To engage with customers in-store, build rapport, and understand their needs
  • To offer customized product and service solutions that meet customers' expectations
  • To work collaboratively with colleagues to achieve sales targets and KPIs
  • To participate in ongoing training and development to stay up-to-date with the latest products and services

Requirements:

  • A strong passion for delivering exceptional customer service
  • An ability to work effectively in a fast-paced environment
  • An eagerness to learn and grow within the role
  • Experience in a customer-facing role is highly desirable

What We Offer:

  • A competitive hourly rate of $25-$30 AUD (estimated annual salary: $45,000-$60,000)
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A Telstra SIM card and exclusive discounts across hundreds of brands and partners
  • The opportunity to work for an iconic Australian brand with a global footprint

How to Apply:

Please submit your application, and we will contact you to arrange an assessment supported by our partner, HireVue.



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