Program Support Administrative Officer

7 months ago

Ballarat, Australia Federation University Australia Full time

About the role

Federation TAFE is home to vocational education and training delivered by Federation University Australia offering a broad range of quality education and training programs, reflecting state and national priorities addressing the training needs of individuals and industry.

You will provide administrative support to Federation TAFE programs supporting the student lifecycle, including providing information to staff, internal/external stakeholders and both current and prospective students.

You will:

provide reception services across Federation TAFE and Commercial activities; maintain student data and ensure records are collected and maintained in accordance with policies, procedures and guidelines; and actively contribute to the student experience and operation of Federation TAFE.

About Federation University

At Federation University, we are driven to make a real difference to the lives of every student, and to the communities we serve.

Across our University and TAFE campuses in Ballarat, Berwick, Brisbane, Gippsland, and the Wimmera, we deliver world-class education and facilities. With the largest network of campuses across Victoria, as well as a growing Brisbane base, we are uniquely positioned to provide pathways from vocational education and skills training at Federation TAFE through to higher education.

Federation University’s outlines our ambition to be Australia’s leading regional university. Our University and TAFE provide integrated lifelong learning, skills, and impactful research enabling people and communities to prosper locally, regionally, and globally.

We are the number one ranked university in Australia for First Generation Student Enrolments (Good Universities Guide 2022). Along with top rankings in Victoria around student support, social equity, skills and employment.

About you

You will have experience in providing effective and efficient administrative support and reception services as well as demonstrated problem solving, organisational and time management skills with the ability to prioritise work demands and meet conflicting deadlines in a busy office environment.

You will possess:

demonstrated word processing and Microsoft Office software skills; experience using student management systems such as Campus Solutions; knowledge of finance systems and room booking systems; and excellent interpersonal and communication skills.

All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.

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