Program Support Officer

7 months ago


Ballarat, Australia Federation University Australia Full time

About the role

You will implement and undertake complex administrative processes required for program and course development, undertaking accreditation and re-accreditation, and marketing and engagement activities for the Higher Education Institute/s.

You will:

coordinate the administrative requirements and provide administrative support to program coordinators and designated discipline groups; provide administrative support for program accreditation and re-accreditation processes; contribute to the marketing and engagement activities of the Institute/s; and plan, organise and deliver Institute events, activities and student retention by coordinating and implementing administrative requirements.

About Federation University

At Federation University, we are driven to make a real difference to the lives of every student, and to the communities we serve.

Across our University and TAFE campuses in Ballarat, Berwick, Brisbane, Gippsland, and the Wimmera, we deliver world-class education and facilities. With the largest network of campuses across Victoria, as well as a growing Brisbane base, we are uniquely positioned to provide pathways from vocational education and skills training at Federation TAFE through to higher education.

Federation University’s outlines our ambition to be Australia’s leading regional university. Our University and TAFE provide integrated lifelong learning, skills, and impactful research enabling people and communities to prosper locally, regionally, and globally.

We are the number one ranked university in Australia for First Generation Student Enrolments (Good Universities Guide 2022). Along with top rankings in Victoria around student support, social equity, skills and employment.

About you

You will have exceptional organisational and time management skills with the ability to prioritise competing demand to ensure all administrative processes are completed in accordance with Institute and University requirements.

You will possess:

experience in supporting program development, accreditation/re-accreditation and delivery activities in a higher education setting; analytical and problem-solving skills; ability to prepare agendas and minutes, and draft complex documents; and ability to liaise with a diverse range of people and students to deliver quality customer service.

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