Housing Officer AO3

2 weeks ago


Fortitude Valley, Australia Empire Group Full time
  • A03 Housing Officer
  • Temporary Role
  • ASAP Start
  • QLD Government
  • $48.12 per hour plus super
  • Fortitude Valley

Great opportunity to join this busy team in a supportive environment, in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex needs.

The Role

  • Respond to customers face to face and via the telephone, undertake customer interviews, make referrals to support service agencies and assess new social housing and private housing assistance applications from customers.
  • Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
  • Manage tenancy arrangements, allocations, changes of tenancy and vacancies and liaise with other housing providers ensuring departmental compliance
  • Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints.
  • Manage property maintenance and conduct property inspections.
  • Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds and collections

You
The successful candidate will have excellent communication skills with strong empathy and have previously worked in a customer facing role. You will be able to demonstrate the following:

  • Proven customer service experience (telephone and face to face)
  • Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
  • Excellent communication and de-escalation skills
  • High confidentiality, empathy and resilience to deal with people in distress
  • Able to work under pressure in a fast paced environment
  • High attention to detail and able to work independently
  • A National Criminal History check will be required before placement
  • Driver's License

To be considered for this position, please apply below with your cv and cover letter in Microsoft word format. Alternatively, email me directly at louise.clark@empiregroup.com.au

Please note only shortlisted candidates will be contacted.

Consultant

louise.clark@empiregroup.com.au

Reference number: BBBH27084
Profession:GovernmentGovernment

Company: Empire Group
Date posted: 18th Oct, 2024



  • Fortitude Valley, Queensland, Australia Empire Group Full time

    Housing Officer AO3 Job DescriptionWe are seeking a skilled and experienced Housing Officer AO3 to join our team at Empire Group. As a key member of our Housing Services team, you will be responsible for providing a range of applicant, tenancy, and property management services and advice to customers with complex needs.Key Responsibilities:Respond to...

  • Housing Officer

    1 week ago


    Fortitude Valley, Queensland, Australia Empire Group Full time

    Housing Officer RoleWe are seeking a skilled and empathetic Housing Officer to join our team at Empire Group. As a key member of our Housing Service Centre, you will provide a range of applicant, tenancy, and property management services to customers with complex needs.Key Responsibilities:Respond to customers face-to-face and via the telephone, conducting...

  • Housing Officer

    1 week ago


    Fortitude Valley, Australia Empire Group Full time

    A03 Housing Officer ASAP Start QLD Government $48.12 per hour plus super Fortitude Valley Temporary ongoing opportunity Community Services The Role Great opportunity to join this busy team in a supportive environment, in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to...

  • Housing Officer

    6 days ago


    Fortitude Valley, Australia Empire Group Full time

    A03 Housing Officer ASAP Start QLD Government $48.12 per hour plus super Fortitude Valley Temporary ongoing opportunity The Role Great opportunity to join this busy team in a supportive environment, in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to customers with complex...

  • Housing Officer A03

    1 week ago


    Fortitude Valley, Queensland, Australia Empire Group Full time

    Job SummaryWe are seeking a skilled Housing Officer to join our team at Empire Group. As a Housing Officer, you will be responsible for providing a range of applicant, tenancy, and property management services and advice to customers with complex needs.Key ResponsibilitiesRespond to customers face to face and via the telephone, undertaking customer...

  • Housing Officer

    3 weeks ago


    Fortitude Valley, Queensland, Australia Top Office Full time

    Job Title: A03 Housing OfficerWe are seeking a highly skilled and experienced professional to join our team as a Housing Officer. This is a temporary role with a high likelihood of extension, offering a great opportunity to gain experience working within the Queensland Government.Key Responsibilities:Assess property applications and grants, conduct client...

  • Housing Officer A03

    1 week ago


    Fortitude Valley, Australia Empire Group Full time

    A03 Housing Officer ASAP Start QLD Government $48.12 per hour plus super Fortitude Valley Temporary ongoing opportunity Community Services Great opportunity to join this busy team in a supportive environment, in a Housing Service Centre, where you will provide a broad range of applicant, tenancy and property management services and advice to customers...

  • Housing Officer

    1 week ago


    Fortitude Valley, Queensland, Australia Top Office Full time

    We are seeking a highly skilled and experienced administrator to join our team as a Housing Officer on a temporary assignment with the Queensland Government Department.The role will involve providing high-quality, person-centred social housing and housing assistance services to diverse clients. Key responsibilities include:Assessing property applications and...


  • Fortitude Valley, Queensland, Australia Empire Group Full time

    About the RoleThe Empire Group is seeking a skilled and empathetic professional to join our Housing Service Centre team as a Housing Services Coordinator. In this role, you will provide a range of applicant, tenancy, and property management services and advice to customers with complex needs.Key ResponsibilitiesRespond to customers face to face and via the...


  • Fortitude Valley, Queensland, Australia Empire Group Full time

    Job SummaryWe are seeking a skilled and experienced Housing Services Coordinator to join our team at Empire Group. The successful candidate will provide a broad range of applicant, tenancy, and property management services and advice to customers with complex needs.Key ResponsibilitiesRespond to customers face to face and via the telephone, undertake...


  • Hunter Valley, Australia Defence Housing Australia Full time

    **Job no**: 493425 **Work type**: Full Time **Location**: Head Office, Canberra, Parramatta, Hunter Valley, Brisbane **Classification**: DHA Level 4 Defence Housing Australia (DHA) is seeking a motivated self-starter with a proven track record of achievement in administrative or support functions the DHA Leasing and Acquisitions Team. Multiple opportunities...

  • Office Manager

    5 months ago


    Fortitude Valley, Australia Empire Careers Full time

    Contact Name : Gretta Lloyd Contact Phone : 07 3231 1201 Location : Fortitude Valley Job Type : Permanent Job Salary : $85000 - $90000 per annum Fantastic opportunity for an experienced Legal Office Manager or Senior Legal Secretary to join a general practice firm located conveniently in Fortitude Valley. Our client is a well-established law firm with...

  • Front Office Manager

    5 months ago


    Fortitude Valley, Australia Accor Apartments & Realty Full time

    FV by Peppers in the heart of Brisbane's vibrant entertainment precinct, Fortitude Valley FV by Peppers comprises of one and two bedroom apartments, a uniquely heated u-shaped skyline pool, cinema, state of the art gym, yoga retreat and tropical outdoor lounge area for guests to experience. You will never run out of things to do on your days off in Brisbane....


  • Hunter Valley, Australia Defence Housing Australia Full time

    **Job no**: 493475 **Work type**: Full Time **Location**: Head Office, Canberra, Parramatta, Hunter Valley **Classification**: DHA Level 5 **Position**:Leasing and Acquisitions Manager **Level**:DHA5 **Salary Range**:$88,781 to $96,474 per annum plus 15.4% superannuation **Location**:Canberra, Newcastle, and Sydney **About us** Defence Housing Australia...

  • Asset Manager

    2 months ago


    Fortitude Valley, Australia Guzman y Gomez Full time

    Significant company growth strategy following listing on the ASX in mid-2024 - Autonomous role as part of a dynamic national Real Estate team - Manage a portfolio of 80+ leases, supporting GYG’s QLD restaurant network - Convenient office location above Fortitude Valley Station (Transport House) **About us** At Guzman y Gomez Mexican Kitchen, our mission...

  • Marketing Specialist

    5 months ago


    Fortitude Valley, Australia SkyMesh Full time

    **POSITION CONTEXT** The Marketing Specialist is required to assist in the design, development, and implementation of marketing campaigns in the APAC region to help generate leads and sales. **POSITION OVERVIEW** KEY ACCOUNTABILITIES - End-to-end ownership of marketing campaigns - Help define the broader marketing strategy for new and existing products -...


  • Fortitude Valley, Australia Ralston Recruitment Full time

    Corporate Receptionist Opportunity - Award winning Property Developer in QLD - Contact Kasey Young on 0488 790 408 Corporate Receptionist opportunity with QLD's award-winning Property Developer! **Your new company** As Queensland’s most awarded and highly regarded boutique residential property developer, our client is renowned for the delivery of...

  • Executive Assistant

    5 months ago


    Fortitude Valley, Australia Guzman y Gomez Full time

    **Job Description** About the opportunity** We’re looking for an Executive Assistant/Office Manager to support GYG’s Director of Franchise Operations and our Brisbane Support Office! As the Executive Assistant you will: - Manage calendar schedules, events, appointments and bookings, including complex itineraries for regular regional and interstate...

  • Boutique Manager

    5 months ago


    Fortitude Valley, Australia Molten Store Full time

    **Shine with us**: Since its starry-eyed beginnings, Molten Store has been inspired by a sense of wonder in all things historical. At our heart, we long to give old jewellery new life through the restoration of long-adored treasures, and recycling materials from well-worn curiosities. We’re a proudly Brisbane-born brand with a flagship boutique on James...


  • Fortitude Valley, Australia Scanlan Theodore Full time

    **About us**: Scanlan Theodore’s devotion to simple, clean, modern aestheticism has continued since its inception in 1987. We are inspired by passionate and dynamic leaders and strive to nurture careers, achieve a positive client experience and continually meet the brands values. **About the role**: As a Boutique Operations Coordinator within our...