Housing Services Coordinator

1 week ago


Fortitude Valley, Queensland, Australia Empire Group Full time

Job Summary

We are seeking a skilled and experienced Housing Services Coordinator to join our team at Empire Group. The successful candidate will provide a broad range of applicant, tenancy, and property management services and advice to customers with complex needs.

Key Responsibilities

  • Respond to customers face to face and via the telephone, undertake customer interviews, make referrals to support service agencies, and assess new social housing and private housing assistance applications from customers.
  • Maintain accurate customer and property records using the Microsoft Suite and internal IT systems with a high level of accuracy.
  • Manage tenancy arrangements, allocations, changes of tenancy, and vacancies and liaise with other housing providers ensuring departmental compliance.
  • Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints.
  • Manage property maintenance and conduct property inspections.
  • Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds, and collections.

Requirements

  • Proven customer service experience (telephone and face to face)
  • Intermediate Microsoft Office skills and confidence to quickly learn additional IT systems
  • Excellent communication and de-escalation skills
  • High confidentiality, empathy, and resilience to deal with people in distress
  • Previous experience in a community services role is highly desirable
  • Able to work under pressure in a fast-paced environment
  • High attention to detail and able to work independently
  • A National Criminal History check will be required before placement
  • Driver's License


  • Fortitude Valley, Queensland, Australia Empire Group Full time

    About the RoleThe Empire Group is seeking a skilled and empathetic professional to join our Housing Service Centre team as a Housing Services Coordinator. In this role, you will provide a range of applicant, tenancy, and property management services and advice to customers with complex needs.Key ResponsibilitiesRespond to customers face to face and via the...

  • Housing Officer

    1 week ago


    Fortitude Valley, Queensland, Australia Empire Group Full time

    Housing Officer RoleWe are seeking a skilled and empathetic Housing Officer to join our team at Empire Group. As a key member of our Housing Service Centre, you will provide a range of applicant, tenancy, and property management services to customers with complex needs.Key Responsibilities:Respond to customers face-to-face and via the telephone, conducting...

  • Housing Officer A03

    1 week ago


    Fortitude Valley, Queensland, Australia Empire Group Full time

    Job SummaryWe are seeking a skilled Housing Officer to join our team at Empire Group. As a Housing Officer, you will be responsible for providing a range of applicant, tenancy, and property management services and advice to customers with complex needs.Key ResponsibilitiesRespond to customers face to face and via the telephone, undertaking customer...


  • Fortitude Valley, Queensland, Australia Empire Group Full time

    Housing Officer AO3 Job DescriptionWe are seeking a skilled and experienced Housing Officer AO3 to join our team at Empire Group. As a key member of our Housing Services team, you will be responsible for providing a range of applicant, tenancy, and property management services and advice to customers with complex needs.Key Responsibilities:Respond to...

  • Housing Officer

    3 weeks ago


    Fortitude Valley, Queensland, Australia Top Office Full time

    Job Title: A03 Housing OfficerWe are seeking a highly skilled and experienced professional to join our team as a Housing Officer. This is a temporary role with a high likelihood of extension, offering a great opportunity to gain experience working within the Queensland Government.Key Responsibilities:Assess property applications and grants, conduct client...

  • Housing Officer

    1 week ago


    Fortitude Valley, Queensland, Australia Top Office Full time

    We are seeking a highly skilled and experienced administrator to join our team as a Housing Officer on a temporary assignment with the Queensland Government Department.The role will involve providing high-quality, person-centred social housing and housing assistance services to diverse clients. Key responsibilities include:Assessing property applications and...


  • Fortitude Valley, Queensland, Australia Williams Sonoma Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Inventory Coordinator to join our team at Williams Sonoma Inc. As an Inventory Coordinator, you will play a critical role in maintaining the integrity of our stockroom and ensuring that our merchandise is accurately tracked and processed.Key ResponsibilitiesUphold high standards of store and...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About FunlabFunlab is an Australian out of home entertainment company, home to brands including Strike, Archie Brothers Cirque Electriq and Holey Moley. We provide a fun and positive work environment with the goal of ensuring every guest to one of our venues has a memorable experience.Our CultureWe believe Fun is Infectious. It's important. It's not just for...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About UsFunlab is an Australian out of home entertainment company, home to brands including Strike, Archie Brothers Cirque Electriq and Holey Moley. We provide a fun and positive work environment with the goal of ensuring every guest to one of our venues has a memorable experience.Our CultureWe believe Fun is Infectious. It's important. It's not just for...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About UsFunlab is an Australian out of home entertainment company, home to brands including Strike, Archie Brothers Cirque Electriq and Holey Moley. We provide a fun and positive work environment with the goal of ensuring every guest to one of our venues has a memorable experience.Our CultureWe believe Fun is Infectious. It's important. It's not just for...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About FunlabFunlab is a leading Australian out-of-home entertainment company, home to brands like Strike, Archie Brothers Cirque Electriq, and Holey Moley. We're passionate about creating memorable experiences for our guests and fostering a positive work environment.Job SummaryWe're seeking a charismatic and enthusiastic Casual Front of House Superstar to...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About FunlabFunlab is a leading Australian out-of-home entertainment company, home to brands like Strike, Archie Brothers Cirque Electriq, and Holey Moley. We're passionate about creating memorable experiences for our guests and fostering a positive work environment.Job SummaryWe're seeking a charismatic and enthusiastic Casual Front of House Superstar to...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About FunlabFunlab is an Australian out of home entertainment company, home to brands including Strike, Archie Brothers Cirque Electriq and Holey Moley. We provide a fun and positive work environment with the goal of ensuring every guest to one of our venues has a memorable experience.Job SummaryWe are seeking a passionate and professional Casual Front of...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About FunlabFunlab is an Australian out of home entertainment company, home to brands including Strike, Archie Brothers Cirque Electriq and Holey Moley. We provide a fun and positive work environment with the goal of ensuring every guest to one of our venues has a memorable experience.Job SummaryWe are seeking a passionate and professional Casual Front of...


  • Fortitude Valley, Queensland, Australia Funlab Full time

    About FunlabFunlab is an Australian out of home entertainment company, home to brands including Strike, Archie Brothers Cirque Electriq and Holey Moley. We provide a fun and positive work environment with the goal of ensuring every guest to one of our venues has a memorable experience.Job SummaryWe are seeking a passionate and professional Casual Front of...


  • Fortitude Valley, Queensland, Australia Catholic Healthcare Full time

    Maintenance Coordinator Opportunity at Catholic HealthcareCatholic Healthcare is seeking a skilled Maintenance Coordinator to join our team at Villa Maria home in Fortitude Valley. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our maintenance services, including breakdown repairs, planned preventative...


  • Fortitude Valley, Queensland, Australia Catholic Healthcare Full time

    Maintenance Coordinator Opportunity at Catholic HealthcareCatholic Healthcare is seeking a skilled Maintenance Coordinator to join our team at Villa Maria home in Fortitude Valley. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our maintenance services, including breakdown repairs, planned preventative...


  • Fortitude Valley, Queensland, Australia Catholic Healthcare Full time

    Maintenance Coordinator Opportunity at Catholic HealthcareCatholic Healthcare is seeking a skilled Maintenance Coordinator to join our team at Villa Maria home in Fortitude Valley. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our maintenance services, including breakdown repairs, planned preventative...

  • HSSEQ Coordinator

    6 days ago


    Fortitude Valley, Queensland, Australia RPS Group Full time

    HSSEQ CoordinatorRPS Group is seeking an experienced HSSEQ Coordinator to join our team. As a key member of our HSSEQ team, you will be responsible for coordinating tender and proposal responses, maintaining third-party contractor management prequalification portals, and managing the supplier management program.Key Responsibilities:Coordinate tender and...


  • Fortitude Valley, Queensland, Australia Catholic Healthcare Full time

    Maintenance Coordinator Opportunity at Catholic HealthcareWe are seeking a skilled Maintenance Coordinator to join our team at Villa Maria, a beautiful aged care home in Fortitude Valley. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our maintenance services, including breakdown repairs, planned...