Current jobs related to CRM & Loyalty Marketing Executive - South Melbourne - frank green

  • CRM Marketing and Loyalty Specialist

    2 weeks ago

    South Melbourne, Victoria, Australia frank green Full time

    About the RoleWe are seeking a CRM Marketing and Loyalty Specialist to join our team at frank green. As a key member of our marketing department, you will play a vital role in developing and executing our customer relationship and loyalty strategies.Key ResponsibilitiesPlan, schedule, and oversee marketing campaigns to drive customer engagement and...

  • CRM and Loyalty Marketing Specialist

    1 month ago

    South Melbourne, Victoria, Australia frank green Full time

    About frank greenfrank green is a philosophy that embodies a commitment to living sustainably. Our purpose is to reduce single-use plastics by creating innovative, eco-friendly products that fit seamlessly into daily life.Your New RoleAs the CRM and Loyalty Marketing Executive, you will play a pivotal role in developing and executing customer relationship...

  • Marketing Manager, Loyalty

    5 months ago

    Melbourne, Australia Adidas Full time

    Purpose & Overall Relevance for the Organization: - adiClub The Role- The Marketing Manager, Loyalty & CRM, in our Melbourne-based marketing team leads the strategy and operations for the adiClub loyalty program and CRM channels. Through constant innovation, leaning on brand/event marketing and digital marketing principles, the Membership and CRM role is...

  • CRM Marketing Specialist

    4 weeks ago

    South Melbourne, Victoria, Australia frank green Full time

    About frank greenfrank green is a philosophy that embodies a commitment to living sustainably. Our purpose is to eradicate single-use plastics by creating innovative, eco-friendly products that seamlessly integrate into daily life.Your New RoleAs the CRM & Loyalty Marketing Executive, you will play a pivotal role in developing and executing customer...

  • CRM & Loyalty Specialist - Platypus

    5 months ago

    Melbourne, Australia Accent Group Full time

    Platypus Shoes is a renowned footwear retailer in Australia and New Zealand, known for its on trend and wide range of footwear. With over 200 stores nationally plus our online store we are growth engine for the Accent Group and pride ourselves on having the best teams that create amazing shopping experiences for our customers. We are seeking a passionate and...

  • CRM & Loyalty Specialist

    5 months ago

    Melbourne, Australia Just Digital People Full time

    Work for a huge global brand - Immense room for growth & development - AMAZING work culture! Just Digital People have a stellar opportunity for an experienced **CRM & Loyalty Specialist** to join this booming global business! **A day in the life...** - Bringing a fresh, creative and informed identity to the table, assisting in the development of the annual...

  • CRM and Marketing Technology Strategist

    3 weeks ago

    South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    CRM Martech Manager We are seeking a highly skilled and experienced CRM Martech Manager to join our team at Spotlight Retail Group (SRG). In this role, you will be responsible for supporting the CRM technology, managing integrations, documentation, and scalability of the CRM, Marketing Automation, and CDP platforms. You will also be working closely with the...

  • Loyalty and CRM Campaign Manager

    6 months ago

    Melbourne, Australia SACS Consulting Group Full time

    This is a remote position. SACS is a highly successful provider of online services. We are a B2B provider of online psychological measurement services through the SACS psychometric assessment portal. We are seeking a Loyalty and CRM Campaign Specialist experienced in B2B marketing. This role will be perfect for a freelancer with your own business seeking a...

  • Marketing Strategist

    1 month ago

    Melbourne, Australia Catch Full time

    **Who is Catch?** Our vision is to be Australia’s most loved online destination for families. There's still a lot of work ahead of us, so we’re always on the lookout for creative, resourceful, and resilient people that can quickly learn new skills and adapt on the fly. **Your Role** As a Marketing Strategist (CRM) at Catch, you will work across the...

  • Head of Customer Engagement and Loyalty

    2 weeks ago

    Melbourne, Victoria, Australia Adairs Full time

    Executive Role at Adairs:We are seeking an experienced Head of Customer Engagement and Loyalty to lead our loyalty and CRM strategies, driving membership growth, increased engagement, retention, and profitability, and enhancing customer lifetime value.Key Responsibilities:Develop and execute CRM strategies to segment customers, personalize communications,...

  • Commercial Account Executive

    3 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • Customer Success Coach, Mid-market

    5 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge...

  • CRM Marketing Manager

    5 months ago

    Melbourne, Australia New Chapter Talent Full time

    A Global Player in the Healthcare / D2C Industry - Develop and Implement Customer Journeys / Loyalty & Lifecycle Campaigns - A Hybrid (End to End Sole Charge Role) / An exciting opportunity is currently available for a mid-senior CRM Marketing Manager to create and implement a B2C customer lifecycle strategies and customer journeys that have huge scope to...

  • Commercial Account Executive

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Role OverviewCulture Amp is seeking an experienced Commercial Account Executive to join our team in driving revenue growth and expanding our customer base.This role is responsible for building strong relationships with commercial prospects, understanding their pain points, and educating them on Culture Amp's value proposition.Key ResponsibilitiesGain a deep...

  • Commercial Account Executive

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleWe are seeking a highly motivated and results-driven Commercial Account Executive to join our team at Culture Amp. As a Commercial Account Executive, you will be responsible for building strong relationships with our commercial prospects and driving revenue growth.Key Responsibilities:Gain a deep understanding of the prospective customer's pain...

  • CRM Coordinator

    2 months ago

    Melbourne, Australia Grill'd Full time

    At Grill’d, we’re not just flipping burgers—we’re redefining the burger experience! Since opening our doors in Hawthorn, Victoria, in 2004, we've grown to over 170 restaurants across Australia. Our mission is simple: serve delicious, healthy burgers and empower our people to lead the way. We’re expanding rapidly, and we owe our success to one...

  • Product Marketing Strategies Manager

    1 week ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleCulture Amp is looking for a Senior Product Marketing Manager to drive the company's go-to-market (GTM) strategy for core product portfolios. This is a challenging opportunity for an ambitious marketer to make a significant impact.Key ResponsibilitiesDevelop and execute GTM strategies across product portfolios to increase awareness, activation,...

  • Senior Product Marketing Manager

    1 week ago

    Melbourne, Victoria, Australia Culture Amp Full time

    Product Marketing Manager - Key ResponsibilitiesEmpower Culture Amp's core product go-to-market (GTM) strategy as a Senior Product Marketing Manager. Drive user growth, awareness, and adoption across the platform.Main Responsibilities:Develop and execute GTM strategies for core product portfolios to unlock user engagement and retention.Collaborate with...

  • Account Executive, Smb

    5 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • CRM Specialist

    6 months ago

    Melbourne, Australia New Chapter Talent Full time

    Port Melbourne Located - Flex WFH (3 x days at home / 2 x days in the office) A fantastic opportunity is currently available to join a leading national retailer as a CRM Engagement Specialist. Joining the loyalty team you will play a key role supporting the development and execution of all loyalty activities across B2B & B2C customer segments. **The...

CRM & Loyalty Marketing Executive

3 months ago

South Melbourne, Australia frank green Full time

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

As the CRM & Loyalty Marketing Executive you will play a crucial role in shaping our customer relationship and loyalty strategies. Working between frank green House (South Melbourne) and frank green Operations (Dandenong South), you will be at the heart of planning, executing, and reporting on our CRM activities and loyalty program development. Your expertise will ensure our strategies are seamlessly integrated across all customer touchpoints, driving customer retention and brand loyalty.

You will collaborate closely with the wider Marketing, Creative, and eCommerce teams to develop and manage targeted workflows and programs within our CRM and loyalty platforms. Your ability to accurately manage data and leverage insights will be key to building strong customer relationships and fostering a loyal community around the frank green brand. Regular performance reporting and post-campaign analysis will be part of your routine, helping us continuously improve and innovate.

Your Day to Day

  • Plan, schedule, and project manage marketing campaigns diligently.
  • Create and manage revenue-generating workflows within our CRM and Loyalty platforms.
  • Develop and implement strategies for our loyalty program to incentivise and reward customers.
  • Maintain CRM and Loyalty data accuracy, ensuring data is clean and up-to-date.
  • Utilise data-driven insights to enhance customer retention and brand advocacy.
  • Analyse customer data to identify trends, behaviours, and opportunities.
  • Provide weekly performance reports and detailed post-campaign analysis for the Leadership Team.
  • Conduct ongoing WIPs (Work In Progress meetings) internally and with partners.

What You Need

  • 2+ years' experience working in CRM, preferably using Klaviyo.
  • Loyalty experience is favourable but not required.
  • Analytical decision-maker, able to solve complex problems using data.
  • Excellent stakeholder management and communication skills.
  • Understanding of data privacy regulations and best practices.
  • Knowledge of marketing principles and campaign management.
  • Strong interpersonal skills with the ability to build and maintain relationships.

The Perks

  • Dog friendly offices.
  • Staff discount on frank green products.
  • Personal learning & development budget.
  • A real opportunity to have an impact on a global brand.
  • Celebration birthday day off as paid leave.
  • Plenty of autonomy and opportunity to grow.
  • Generous parental leave.
  • Hybrid work environment.
  • Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

This role is for someone who thrives in a fast-paced, entrepreneurial environment, where every day brings new challenges and opportunities. If this sounds like you, hit APPLY NOW and we'll be in touch.