Customer and Administration Support
1 month ago
- Are you passionate for customer service and business support?
- Thrive in a growing business
- Bring your industry experience to Signorino
About the Company:
Signorino is Australia's leading supplier of premium natural stone, terrazzo and porcelain surfaces, known for offering the highest quality and luxurious tiles and stone in the market. Trusted for decades by Interior Designers and Architectural business, Signorino is truly a destination of choice for discerning clients.
One of three businesses under the parent Company, Petra Industries, a Private Equity Backed and newly formed entity, Signorino has over 50 years experience and building on many years of growth and success in a highly competitive industry.
About the Role:
This role will be based in our beautiful, iconic, Richmond Showroom.
The primary objectives of the Customer and Sales Support Officer are to deliver outstanding service to external clients through professional and timely management of sales orders, along with providing first class support to the Retail and Commercial Sales Teams and in the performance of their respective roles.
Responsibilities:
- Provide a high level of customer service to clients
- Strong communication with both internal and external parties
- Managing high influx inbound and outbound calls/emails
- Assisting sales consultants with the start, middle and end of projects once confirmed
- Preparation of quotes
- Process and follow up on all sales order accurately and in a timely manner
- Ensure all administrative tasks are performed at a professional and high standard
About you:
- Strong problem solving ability
- Ability to work within a team environment, as well as ability to work independently
- Highly organised with a strong work ethic
- Excellent Experience using Microsoft office and SAP (preferred not essential)
- Excellent written and oral communication with great negotiation skills
- Ability to prioritise a schedule to ensure any urgent matters are dealt with in a timely manner
We look forward to receiving your application. Please note, due to the number of anticipated applications only shortlisted candidates will be contacted.
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