Customer Support Administrator
2 weeks ago
About the role
Key Responsibilities
- Educate clients on our platforms, trading products, and procedures.
- Manage administration and account setup of customer accounts.
- Collaborate with Finance and Account Management teams to meet client needs efficiently.
- Assist in implementing new systems, technology, and processes.
- Handle complaints professionally and escalate issues when necessary.
Selection Criteria
- Fluent in Malaysian
essential: - Proven experience in customer support in a professional environment.
- Strong customer service and problemsolving skills.
- Excellent verbal and written communication.
- Proficiency in computer skills and data entry.
- Ability to work with individuals from multicultural backgrounds.
Benefits
- Career development opportunities.
- Perkbox Reward & Recognition.
- Permanent Opportunity
- Hybrid working (1day WFH on Wednesdays)
- 65k 72k + super (depending on experience)
- Great CBD location with easy access to public transport.
- Multicultural environment.
- Collaborative team culture.
- Regular social activities.
SALARY:
- Negotiable
LOCATION: - Melbourne CBD, Melbourne, Australia
JOB TYPE: - Full-Time
JOB REF: - BBBH28593_
DATE POSTED: - Fri, 12 April 2024
-
Administration Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Energy Safe Victoria Full timeOur purpose is to keep Victorians energy safe and ensure energy is used confidently. Through education, regulation and enforcement, we work to ensure that energy safety, supply and efficiency are a priority in Victoria and something our customers can be confident in. Our people come from a wide range of professions with diverse skills and experience driving...
-
Administration Support
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:The Victoria Police Medical Advisory Unit provides expert occupational health services and advice to support the operational and recruitment activities of Victoria Police. The unit is a multi-disciplinary team currently consisting of Doctors, Nurses, Psychologists, Administrative staff and Sworn Police.The main duties of the Medical Advisory...
-
Customer Support Specialist
2 weeks ago
Melbourne City Centre, Victoria, Australia Page Personnel Full timeOpen to All Experience Levels- $60K - $65K Plus SuperannuationAbout Our Client:Our client is a very well-known and highly respected member of the Financial Service community in Melbourne, having been in operation for over 25 years but have experienced fantastic growth in the past five-years. This is an excellent opportunity for an energetic and enthusiastic...
-
Customer Experience Administrator
2 weeks ago
Melbourne City Centre, Victoria, Australia Victorian Building Authority Full timeWe have some exciting projects at the VBA in 2023We are looking for some passionate and enthusiastic Casual team members with call cetnre experience to join us.As a Casual Customer Experience Administrator you will work on a rostering system to meet times of increased demand on the Customer Experience team.You will be an important member of the team and...
-
Administration Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Department of Education Full timeAn exciting opportunity to join our team and play an important role in the Victorian Academy of Teaching and Leadership (Academy).At the Academy, we are passionate about meaningful and exciting work that has an impact on education and student outcomes. Our shared purpose is to create and offer evidence-informed professional learning programs, events and...
-
Administration Support
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:Custodial Health Service (CHS) forms part of the Custody Management Division within the State Emergencies & Support Command of Victoria Police. CHS provides clinical care and advice to those held in Victoria Police custody at the Melbourne Custody Centre and Victoria Police stations across Victoria; 24 hours a day, 7 days a week. The role of...
-
Administration, Verification
6 days ago
North Melbourne, Victoria, Australia Chameleon Customer Contact Full timeTHE ROLEAs one of our Administration, Verification & Compliance Officers, reporting to our National Contact Centre Manager, you will be responsible for managing administration, inbound customer verification and compliance for our clients; including 2degrees, Energy Locals & iO Energy. Your duties including handling inbound calls, data entry using software,...
-
Administrative Support
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:Custodial Health Service (CHS) forms part of the Custody Management Division within the State Emergencies & Support Command of Victoria Police. CHS provides clinical care and advice to those held in Victoria Police custody at the Melbourne Custody Centre and Victoria Police stations across Victoria; 24 hours a day, 7 days a week.The role of...
-
Administration Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:The Evidence Preparation Section forms part of the Special Projects Unit and is responsible for the preparation of evidentiary material to investigators, the administration of warrants and all statutory reporting provisions regulated by legislation. The work is oversighted by the Victorian Inspectorate and the Commonwealth Ombudsman. As the...
-
Sales Support Administrator
2 weeks ago
Melbourne City Centre, Victoria, Australia NTT Full timeIs innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people,...
-
Business Support Administration Assistant
2 weeks ago
Melbourne City Centre, Victoria, Australia Department of Health Full time***: Accountabilities:As a Business Support Administration Assistant, you will:Deliver an exceptional customer experience for a diverse range of shared services offered by the Common Corporate Support Branch. Under general supervision, provide a range of administrative and project support functions, including but not limited to, payroll and payment services,...
-
Administrative Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:The position holder will deliver high quality administrative services to support the work of the Security Services Division within Victoria Police. Security Services Division provides state-wide support by delivering a specialist response to circumstances involving critical high risk, armed offender, and counter terrorist related incidents.The...
-
Administration and Systems Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia William Angliss Institute Full timeAbout Us:Celebrating 80 years in 2020, William Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney,...
-
Administration Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the roleRPDAS Operations are responsible for the deployment of alcohol and drug buses around the state. The Tasking & Coordination office supports this through site allocation, bus and member rostering, accommodation booking, intelligence collection, and various other tasks.The Administrative Support Officer reports to the Tasking & Coordination Team...
-
Administrative Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:The Transit Divisional Support team is located within the Transit Safety Division of the Transit and Public Safety Command. We are after an Administrative/ Property Officer who will be responsible for the receipt, storage, disposal, and auditing of found and seized property items.Victoria Police is a contemporary and agile workplace and...
-
Administration Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:The Road Policing Enforcement Division (RPED) sits within Road Policing Command, Victoria Police, and plays an important part in long-term deterrence of dangerous road behaviour through increased speed and red-light offence detection, resulting in infringements. As an enforcement agency, Victoria Police also responds to requests for internal...
-
Melbourne City Centre, Victoria, Australia Page Personnel Full timeFull time, Permanent Role for Recent Graduates- $65,000 Salary PackageAbout Our Client:Our client is a leading name in the financial services industry, specialising in insurance solutions. Renowned for their commitment to excellence and client-focused approach, they offer comprehensive services tailored to meet the diverse needs of their clientele. They are...
-
Administrative Support Officer, Supreme Court of
2 weeks ago
Melbourne City Centre, Victoria, Australia Court Services Victoria Full timeAbout usFunds in Court (FIC) is a self-funded division of the Supreme Court of Victoria, managing funds paid into Court, primarily for people under a legal disability. All funds are held, invested, and administered by the Associate Judge of the Court who is the Senior Master. FIC provides support and services for over 7,000 persons under 'legal disability'...
-
Administrative Support Officer
2 weeks ago
Melbourne City Centre, Victoria, Australia Victoria Police Full timeAbout the role:This is an exciting opportunity to progress your career and obtain experience working in the Courts and Prosecution Services Division (CPSD) of the Victoria Police Legal Services Department (LSD). Our vision is to be a centre of prosecutorial and legal excellence, with people who are recognised as being fair, just and valued partners in the...
-
Customer Support Program Administrator
2 weeks ago
Melbourne, Victoria, Australia Percepta International Full timeCustomer Support Program AdministratorAU-VIC-MelbourneDescription: Position SummaryThe role of the Customer Support Program (CSP) Administrator is to assess requests for financial assistance once a customer's vehicle is no longer covered under the Automotive Express New Vehicle warranty both in Australia and New Zealand. The CSP Administrator reviews claims...