Customer Support Administrator

2 weeks ago

East Melbourne, Australia KLC Recruitment Full time

Temporary 8-Week Contract | Full Time 9-5:


  • Blackburn VIC | Hybrid Work:
-
$45 per Hour | SCHADS Level 3.1

About the Role


Our client who are a large well-known not-for-profit organisation are seeking a Customer Support Administrator for a 8-week temporary contract.

As the Customer Support Administrator, you will support teams and programs as needed by carrying out a variety of administrative and customer service duties.


Duties and Responsibilities:

  • First point of contact for clients and vendors where changes are required or general enquiries
  • Ensuring Purchase Order are completed correctly for matching afterservice delivery and processed in a timely manner
  • Liaise with external stakeholders
  • Updating clients on waitlists to ensure they are kept in the loop with wait times
  • Update scheduled appointments within the Client Management System
  • Support team members by sharing your knowledge and fostering a positive, collaborative environment

Skills and Abilities:

  • Proven experience in a busy administrative support environment required
  • Experience in a human services organisation is preferred but not essential
  • Managing supplier and customer service inquiries over the phone and online
  • High attention to detail and accuracy
  • Webbased software and Microsoft Office programs like Word, Excel, PowerPoint, and Smartsheet

Why work with KLC?


KLC Recruitment is one of the staffing providers in a wide sector of industries providing an honest and transparent experience from start to finish.

We push the limits and challenge the norms of standard recruitment to consistently recruit in an innovative manner.

  • Our Recruitment Consultant will work hard and assist you to secure the right roles for your skillset
  • Access to roles offered exclusively through KLC

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