Administration, Verification

3 days ago


North Melbourne, Victoria, Australia Chameleon Customer Contact Full time

THE ROLE

As one of our Administration, Verification & Compliance Officers, reporting to our National Contact Centre Manager, you will be responsible for managing administration, inbound customer verification and compliance for our clients; including 2degrees, Energy Locals & iO Energy.

Your duties including handling inbound calls, data entry using software, Microsoft excel & CRMs, searching for critical electricity meter information for our field sales team employees, delivering Ts & Cs verification calls, & widely varied office administration tasks.

WHAT'S IN IT FOR YOU?

*>$30 per hour base wage, plus bonuses
*Casual opportunity with full time hours available
*Career progression opportunities available
*Full training & ongoing support provided*
*A supportive, engaging & highly interactive environment
*146 Langford Street North Melbourne office location – right next to Macauley Station

WHAT ARE WE LOOKING FOR?

*Excellent written & verbal communication skills
*Organizational & multitasking skills
*Experience with Microsoft Excel & Outlook
*Experience within direct sales, retail sales and/or customer service is preferable, however not essential
*Intermediate & up administration, English literacy & customer service skills
*Immediate start, Monday to Friday, up to 38 hrs a week

ABOUT US

Chameleon Customer Contact (ACN is an Australian-owned customer contact & outsourcing specialist. Boasting a national headcount of over 1000 employees nation-wide, working in retail, B2B, merchandising & contact centre solutions for Australia & NZ's leading tier 1 and government partners. Chameleon Customer Contact encourages workplace diversity & applicants with diversity of background; gender & gender identity, age, sexuality & cultural beliefs are encouraged to apply. We acknowledge the Traditional Owners of Australia & we welcome applications from candidates of Aboriginal & Torres Strait Island descent.



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