Case Manager

1 month ago

Castle Hill, Australia Respect Aged Care Full time

Description

A unique position has become available as we expand our Home Care Package portfolio in Portland & Hamilton, Victoria. We currently have two full time ongoing positions available as well as a fixed term contract till 10/11/2025.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The Position:

The Case Manager is a full-time position based in Portland or Hamilton The successful candidate will be responsible for the initial provision and case management of Home Care Packages for clients. The position is pivotal to directing client care covering appropriate intake and assessment, care planning, community engagement and documentation, monitoring and review, fund management and advocacy as required.

A dynamic role in our Home Care team, working in close partnership with the our Clinical Team. You will form part of a collaborative, agile team with a refreshing approach and culture, as we strive to support our clients to ‘live life as they choose’.

Requirements

Essential:

  • Experience in case management/the provision of aged care and/or home care, typically 3 years+
  • Sound knowledge of Home Care and/or Aged Care industry including exposure to the Aged Care Quality Code of Conduct, Aged Care Standards & accreditation process
  • Strong communication skills, demonstrated ability to build rapport with internal and external stakeholders
  • Client-centric approach and willingness to advocate on behalf of clients
  • Proven ability to work independently , make sound judgements, and prioritize tasks in a fast-paced environment
  • Experience in budgeting and funds management
  • Demonstrated understanding of risk management protocols, covering hazard identification and incident management
  • Proficient computer and information management skills
  • Ability to problem-solve and resolve conflict
  • Current National Police Certificate (or ability to acquire)
  • Current driver’s license

Desirable:

  • Certificate 4 in Home & Community Care or Aged Care
  • Bachelor’s Degree (Desirable - Registered Nurse)
  • Exposure to workforce planning & scheduling principles

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Benefits

What we can offer you:

  • Competitive salary and entitlements.
  • Pay incentives including not-for-profit salary packaging.
  • Meaningful work in a purpose-driven organisation.
  • Long-term employment in a recession-proof sector.
  • Learning, development, and growth opportunities.
  • Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

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