Case Manager

1 month ago

Spring Hill, Australia The Salvation Army Full time

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centered services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We are seeking a values-driven Case Manager who will provide case management support, in either a community based  setting ,that assists people to achieve housing stability, experience improved social inclusion and achieve a level of self-mastery that will enable them to sustain tenancy and lead their best lives.

This support is achieved through person-centered case management incorporating person centered, recovery, trauma informed and strengths-based practices whilst working effectively with other members of the team to provide a comprehensive service that reflects the vision, mission and values of The Salvation Army.

You will successfully

  • Establishing relationships with individuals that access the service that encourage self-determination and participation
  • Providing case management support to individuals in accordance with TSA case management models and standards of practice
  • Ability to complete thorough assessments, inclusive of needs, risks and vulnerabilities.
  • Ongoing assessment of the individuals’ presenting issues, vulnerabilities and needs from initial intake to exit
  • Individual case planning in collaboration with the individual including a range of interventions that address the needs or goals of the individual, as well as barriers to achieving those.

You will have

  • Tertiary qualification in Cert IV -Community Services, Social Work or related field.
  • A degree level qualification is preferred.
  • Relevant experience in a social service environment including in client assessment and case management
  • QLD Working with Children Check (provides support to families in a home setting)
  • Driver’s Licence
  • First Aid Certificate

This is a max term full time position, contracted until September 2025, located in Spring Hill, QLD.

Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services CRISIS Level 2 Award.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme 
  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

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