Operations Coordinator

3 weeks ago

Canberra, Australia Serco Full time

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific and experience a place of challenge, opportunity, and reward.

We offer flexible benefits and career pathways to support your growth and success, including:

  • Competitive salary and clear career progression opportunities
  • A supportive team culture that values diversity and inclusion
  • Access to professional development and training programs
  • Contribute to impactful work supporting defence operations
  • Employee networks for diversity, inclusion, and belonging

Make an impact at Serco

As an Operations Coordinator in our Defence team, you’ll play a critical role in supporting regional performance and stakeholder relationships. This is your opportunity to work closely with the leadership team, managing key administrative and workforce coordination tasks that drive the success of our operations.

You’ll make a positive impact by:

  • Coordinating workforce activities, including roster management and leave approvals
  • Ensuring compliance with mandatory training and staff readiness requirements
  • Supporting recruitment, onboarding, and offboarding processes
  • Managing data accuracy in workforce tools and reporting to stakeholders
  • Optimising rosters and addressing payroll-related queries
  • Assisting with internal and client reporting requirements

Serco is a place for you

To be successful in this role, you’ll bring:

  • Strong attention to detail and data management skills
  • Excellent organisational and time management capabilities
  • Proficiency with MS Office tools and business intelligence platforms (e.g., Power BI)
  • Ability to adapt to change, work independently, and meet competing deadlines
  • Prior administrative experience in a 24/7 rostering environment (preferred)
  • Australian citizenship and eligibility to obtain Baseline Security Clearance

At Serco, we deliver critical services across Justice, Immigration, Defence, Space, Health, and Urban Mobility. Join us to enjoy a culture of collaboration and innovation, backed by long-term government partnerships and a strong focus on your professional and personal growth.

Are you ready to do important work that really matters?

We are proud to be a 2024 Circle Back Initiative Employer and are committed to responding to every applicant.

Impact a better future at Serco.

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