Mobile Claims Specialist

7 months ago

Adelaide, Australia EML (Employers Mutual Limited) Full time

WHO ARE WE?

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,0 00 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in  Adelaide , you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Focus on early, timely and personal face to face claims management, helping injured workers return to work and supporting their employers.

Bring across your customer service skills and in return, you will be fully trained to support a portfolio of injured workers who need your ongoing support. As a Mobile Claims Specialist, you will provide high quality early intervention and specialised service to workers and employers through personalised face-to-face assistance. This role will enable you to facilitate effective workplace-based co-ordination of a timely and safe return to work that benefits an injured worker’s recovery and helps employers manage their worker’s compensation obligations. The Mobile Claims Specialist focuses on positively influencing a number of stakeholders.

This will be a fulltime   permanent position based in the Adelaide office. We offer a flexible working arrangement post training.

YOUR RESPONSIBILITIES

Create and drive RTW plans in conjunction with a variety of stakeholders to ensure RTW outcomes Collaborate with claims specialists, liability specialists & other technical and support experts to manage a portfolio of claims Conduct purposeful community-based visits inclusive of but not limited to worksites or medical clinics on initial triage of a claim and at significant milestones during the life of the claim Provide accurate and complete information that is consistent and easy to understand (including options about any claim, entitlements, obligations & responsibilities). This includes ensuring both parties have an understanding of diagnosis, prognosis, treatment and capacity.

ABOUT YOU

Passionate and committed to providing a high-quality service in a face to face setting Excellent communication skills face to face, over the phone and in writing Demonstrated ability to build trust and work closely with a wide range of customers from diverse backgrounds Excellent customer service skills including the ability to consider the needs of a customer in a holistic way, and ability to remain impartial and meet the needs of both employer and worker Provide personalised and tailored solutions Ability to show empathy and understanding Proven ability to influence and negotiate outcomes Empower and encourage accountability Have a strong sense of integrity and a commitment to deliver what is promised Ability to problem solve and think outside the square Demonstrate resilience, be flexible and respond quickly to changing situations Ability to work autonomously and be self-motivated Good computer and records management skills Current driver’s license

WHAT WE OFFER

We stand together as equals.  EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including :

A vibrant, collaborative innovative team culture  Great work/life balance and flexibility with opportunity to WFH when fully trained in your role A corporate wellbeing program with discounted health insurance and gym membership  Access to discounts at over 350 retailers through our RewardsHub program  Entitlement to an annual tenure and performance-based recognition reward  Comprehensive learning and development support  Companywide events to celebrate success  Quarterly Reward and Recognition Awards Access LinkedIn Learning - 18,000 courses to advance your professional education Up to 16 weeks paid parental leave plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

  • Mobile Claims Specialist

    6 months ago

    Greater Adelaide SA, Australia EML Group Full time

    Mobile Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Mobile Claims Specialist

    6 months ago

    Greater Adelaide SA, Australia EML Group Full time

    Mobile Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Mobile Claims Specialist

    6 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Specialist

    6 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Specialist

    1 month ago

    Greater Adelaide SA, Australia EML Group Full time

    Mobile Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Mobile Claims Specialist

    7 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Specialist

    3 months ago

    Greater Adelaide SA, Australia EML Group Full time

    Mobile Claims Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...

  • Mobile Claims Specialist

    3 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Specialist

    1 month ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Specialist

    3 months ago

    Greater Adelaide SA, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Mobile Claims Representative

    1 month ago

    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    About EMLEML is a leading Workers Compensation and Personal Injury Claims Management business.The OpportunityAs a Mobile Claims Specialist at EML, you will help make a positive impact on someone's life every day.You will feel great satisfaction knowing your talent and hard work has a purpose.Focus on early, timely and personal face to face claims management,...

  • Claims Management Specialist

    3 weeks ago

    Adelaide, South Australia Avant mutua Full time

    Opportunity for a Claims Management SpecialistWe are seeking a motivated and experienced Claims Management Specialist to join our Adelaide team in a permanent, part-time position (4 days per week). As a key member of our team, you will provide support and advice to our members through managing Civil and Professional Conduct claims.The ideal candidate will...

  • Claims Support Specialist

    4 weeks ago

    Adelaide, South Australia EML Australia Full time

    EML Australia is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to supporting injured workers throughout their return-to-work journey.The OpportunityWe are seeking a skilled Mobile Claims Specialist to join our diverse team in Adelaide. As part of this role, you will make a positive impact on someone's life every...

  • Claims Advisory Specialist

    3 months ago

    Adelaide, Australia Marsh Full time

    **Claims Advisory Specialist** **What can you expect?** An opportunity has become available for a Claims Advisory Specialist to join our Claims team in either Sydney, Melbourne, Perth, Adelaide or Brisbane. **What is in it for you?** - Genuine work life balance & hybrid working. - Leading training and development program - Professional environment where...

  • Insurance Claims Specialist

    1 month ago

    Adelaide, South Australia Suncorp Group Full time

    Exciting Claims Specialist OpportunityWe are seeking a highly motivated and customer-focused Claims Specialist to join our team at Suncorp Group.About the Role:Provide exceptional customer service by being the first point of contact for all inbound claim calls.Register new claims efficiently and accurately.Build and maintain quality relationships with...

  • Claims Return Specialist

    4 weeks ago

    Adelaide, South Australia EML (Employers Mutual Limited) Full time

    Discover a Meaningful Career at EMLEML (Employers Mutual Limited) is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to helping individuals return to work through ongoing support.Our team in Adelaide is passionate about delivering exceptional results, and we're seeking a talented Claims Return Specialist to join our...

  • Claims Officer

    6 months ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Claims Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...

  • Insurance Claims Resolution Specialist

    3 weeks ago

    Adelaide, South Australia Suncorp Group Full time

    We're seeking a highly skilled Insurance Claims Resolution Specialist to join our team at Suncorp Group in Adelaide, Australia. This is a permanent full-time position that offers the opportunity to make a real difference in people's lives.As an Insurance Claims Resolution Specialist, you'll oversee a diverse portfolio of claims, ensuring customers are kept...

  • Claims Resolution Specialist

    3 weeks ago

    Adelaide, South Australia Suncorp Group Full time

    About UsSuncorp Group, a leading Australian financial services company, is seeking an exceptional Claims Resolution Specialist to join our team.As a Claims Resolution Specialist, you will play a critical role in delivering exceptional customer experiences while driving commercial outcomes. Your primary responsibility will be to manage a portfolio of claims...