Insurance Claims Specialist

7 days ago


Adelaide, South Australia Suncorp Group Full time

Exciting Claims Specialist Opportunity

We are seeking a highly motivated and customer-focused Claims Specialist to join our team at Suncorp Group.

About the Role:

  • Provide exceptional customer service by being the first point of contact for all inbound claim calls.
  • Register new claims efficiently and accurately.
  • Build and maintain quality relationships with internal and external customers.
  • Work collaboratively with the team to ensure effective delivery of our customer proposition.

Key Responsibilities:

  • Adopt a customer-focused approach in the delivery of internal/external services.
  • Provide advice and information to customers regarding claims for property damage and loss of rent.
  • Efficiently and accurately action incoming emails to the claims inbox.

Requirements:

  • Excellent data entry skills with a high level of accuracy.
  • Excellent written and verbal communication skills.
  • Will to pursue a career in general insurance.
  • Ability to work rostered hours to cover hours of operation in each state of Australia.

What We Offer:

  • Employee discounts and rewards on various products and services.
  • Study support for eligible employees.
  • Parental leave for primary carers.
  • Wellness initiatives to promote employees' health and financial wellbeing.

About Suncorp Group:

We are a leading Australian financial services company dedicated to delivering exceptional experiences and building futures. Our purpose is to care for others, be courageous, and do the right thing.


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