Employment Engagement Officer

3 weeks ago

Mayfield, Australia Castle Personnel Services Limited Full time

Employment Account Officer

Disability Employment Services

Mayfield

Full-Time

$33.04 per hour

Benefits

  • Fully maintained company vehicle, laptop and phone
  • Access to generous FBT exemptions and meal entertainment benefits
  • Work for a small organisation with a strong alignment to their values & inclusive culture

Join Our Passionate Team at Castle

At Castle, we've been making a difference for over 30 years, helping individuals with diverse abilities lead meaningful lives in the vibrant communities of Newcastle, Hunter, and Central Coast. We're not just a company; we're a dedicated team committed to 'opening a world of possibilities' through diversity, inclusion, and the value of employment..

Your Opportunity Awaits

As an Employment Account Officer, you're not just filling a role; you're embarking on a fulfilling journey. Reporting to our Branch Manager, you'll:

  • Engage with the local business community to assist with building effective relationships through networking events and other methods of engagement
  • Actively seek opportunities aligning to participant needs to expand Castle presence with local, regional and inter-regional employers
  • Liaise with employers to support participants to achieve their goals and outcomes
  • Identify participant barriers to securing employment and contribute to interventions.
  • Follow established processes to promote and market services to identified referral partners, existing participants, employers and potential participants
  • Work with an agreed caseload to provide services and support to each participant

This is a full-time, permanent position based at our Mayfield location, with the potential for occasional work at other Castle locations. The Salary for this role is paid based on an award rate at $33.04/hr with room to progress to the higher pay points. If you do bring Industry knowledge and experience, there may be potential to align you to a higher pay point.

Maximize your earnings with our attractive salary packaging benefits Choose the benefits that best suit your needs and lifestyle, including living expenses (mortgage/rent), meal and entertainment, and even purchasing a car. By paying for these expenses before tax is calculated, you'll pay less tax and have more money to spend, you are able to claim a total of $18,550 per year.

What You'll Need to Succeed

To excel in this role, you should have:

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager

  • Relevant Certificate III, or specific industry experience, or equivalent knowledge and 3 to 5 years of experience
  • Demonstrated experience in employment services and account management
  • Demonstrated flexible communication skills and ability to resolve conflict to deliver customer service
  • Demonstrated ability to use Microsoft Office, databases and business systems (experience in JRL, ESS highly desirable) with attention to detail
  • Demonstrated willingness to work in various positions and under a range of circumstances with participants to stabilise their employment
  • Demonstrated personal integrity, professionalism and empathy towards people living with disabilities
  • Demonstrated ability to work unsupervised in challenging environments
  • Demonstrated relationship management and engagement skills with stakeholders

Essential Criteria

To join our team, you'll need:

An NDIS Workers Check (or a willingness to obtain one).

  • A Working With Children Check (or a willingness to obtain one).
  • A driver's license or reliable transportation.
  • Willingness to understand and agree with Castle’s Vision, Purpose and Value statements and the ability to apply these values to your own work

Ready to Make a Difference? Apply Now

If this is you, apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.

For more information, please contact HR, at castlerecruitment@castle.org.au

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.

For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives the Newcastle, Hunter, and Central Coast regions. Castle’s group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment. Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. We believe in the power of diversity, the responsibility of inclusion and the value of employment.

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