Administration Officer

6 months ago

Mayfield, Australia Uniting Full time

**About the opportunity**

Uniting is seeking experienced Administration Officer to work at our Irwin Hall, Mayfield service permanent part time basis basis - 3 days per week, 8 hours per day. You will be working Monday, Friday & can chose the other day. Our Administration Officer is core to the Uniting team, and live and breathe Inspired Care.

This role is central to the delivery of our person-centered approach, and is the face of Uniting that goes beyond basic assistance with enquiries and office tasks, to work collaboratively with management team to support clients and their families to achieve their goals.

**Key responsibilities may include**:

- Communicate well with clients with varied needs and backgrounds.
- Perform various administration tasks such as capturing enquiries, preparation of rosters, purchasing and client bookings.
- Engage and build community connections, prompting the services of Uniting
- Facilitate quality, timely and effective communication maintaining privacy and confidentiality of each client
- Promote the rights and privacy of our clients, in accordance with relevant policy and legislation
- Work for the continuous improvement of our service to ensure it’s the best it can be, in line with Aged Care Accreditation Standards

**Qualifications / Requirements**
- Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience
- Previous experience in a similar position

**Skills & experience**
- Previous experience in aged or community care would be ideal but not essential
- Rostering experience
- High attention to detail and ability to problem solve, negotiate, mediate and resolve conflict
- Great organisation and time management skills
- Experience using client/data management systems

**Benefits & culture**

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
- Ongoing training & development
- Career development opportunities
- Salary packaging

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