District Support Officer

2 months ago

Ballarat, Australia Country Fire Authority Full time

Location: Western Region | Ballarat

Job type: Full time / 09/12/2025

Organisation: Country Fire Authority

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: VG/1828934
- Location | Ballarat District 15
- Full Time | Fixed term (ends 9.12.2025)
- PTA 2 | $60,524 pa (plus 11.5% superannuation)
Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click here.

**About the Role**

This is an exciting opportunity to work for the CFA as an Administrator within a positive, supportive and close-knit team, and offers excellent opportunity for growth and development.

Key responsibilities of this varied role will involve:

- Customer service both internally and externally.
- Provision of general administrative and office support.
- Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling & tracking.
- Preparation of documents that may include letters, memos, presentations, reports, minutes and briefing notes.
- Minute taking, diary management and meeting coordination.
- Providing support at meetings including, organising and scheduling, agenda preparation, venue and catering requirements.
- Records administration.
- Data entry, database and systems coordination.
- Liaison with external suppliers to generate quotes etc.
- Inputting and coordinating stores data using relevant CFA systems (SAP, RMS etc) and providing information from these where requested.
- Accounts payable administration.
- Liaison and communication with a wide range of external and internal stakeholders to ensure an effective service delivery.
- Be prepared to participate in Incident Management support roles appropriate to experience and qualifications.

This fantastic role would suit an all-rounder who enjoys a variety of duties whilst providing exceptional customer service. Attention to detail and a can-do attitude are important as is teamwork and commitment.

**About You**

You will be motivated and enthusiastic with demonstrated administration experience, excellent attention to detail and prior experience with stores duties would be an advantage. You will have experience interacting with people at all levels and be able to work with mínimal supervision in a proactive manner. Important to this role will be your MS Office knowledge and your written and verbal communications skills. Experience working in the public sector and using SAP finance systems is advantageous.

**_ Please note, some travel and after-hours work may be required for this role._**

**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

**CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.**

**Applications close: 11:59pm 17 November 2024.

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