Customer Service Officer
2 months ago
- Highly valued position working alongside a passionate team
- Generous base, bonuses + incentives on offer
- Company with high values and ethics and a genuine reputation for excellence
About the Role:
Our client is a well-respected family owned business, who have been in operation for over 20 years. Their focus and commitment to ‘Extreme Customer Service’ has seen them grow to become one of Australia’s leading distributors of Packaging Material, warehouse consumables and safety supplies.
This is an excellent opportunity for a confident, enthusiastic individual, who has excellent communication, excels in customer service and has high level administration skills. You will be responsible for triaging inbound calls from customers taking ownership of customer requests, order entry, database updates, providing quotations and after sales service. This is not your typical customer service role and the right person, with the right attitude has the ability to add a lot of value to the team.
What’s great about this role:
- Busy, challenging role with lots of variety
- Career growth and development opportunities
- Be part of a dynamic, team-oriented, productive workforce
- High successful business with an excellent culture
Duties:
- Efficiently triage all customer calls, emails and enquiries
- Gather additional information to enable actioning of enquiries in a timely manner
- Ensure sales and quote requests are actioned with priority
- Resolve any customer issues or complaints
- Provide problem solving solutions to customers
- Manage relationships with an existing network of customers
- Data entry of product/order details into the ERP system
- Make relevant outbound calls as required
Skills and Experience:
- High level of Computer literacy and Administration ability
- Have a problem solving mindset with the ability to use your initiative
- Excellent communication skills, both written and verbal
- Be driven and self-motivated and have a “can-do” attitude
- Have the ability to take ownership and project manage requests and see them through to conclusion
- Time management & excellent organizational skills
- Must have full Australian working rights
- Own car is preferable as there is minimal public transport available
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today Please note only candidates that meet our client’s selection criteria will be contacted.
JOB ID: LB12918/1.0
-
Customer Service Representative
3 weeks ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at HCF - Member Service. As a Claims Officer, you will be responsible for providing exceptional service to our providers and members, ensuring a positive customer experience.Key ResponsibilitiesManage High Volume Inbound Calls: Respond to and...
-
Customer Service Representative
3 weeks ago
Parramatta, New South Wales, Australia HCF - Member Service Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at HCF - Member Service. As a Claims Officer, you will be responsible for providing exceptional service to our providers and members, ensuring a positive customer experience.Key ResponsibilitiesManage High Volume Inbound Calls: Respond to and resolve...
-
Customer Service Officer
4 months ago
Parramatta, Australia Ashdown Consulting Full time$36.25 per hour + super - 11-month contract - Parramatta **Customer Service Officer | 11 Month Contract | $40.23 P/H Incl. Super** - $36.25 per hour + super - 11-month contract - Parramatta **About the company** Working for a multi-national electronics and appliances manufacturer and distributor that has a passion for making life easier for its customers....
-
Customer Service Officer
4 months ago
Parramatta, Australia Ashdown Consulting Full time$300 /day + Super - 3 Month Contract - Parramatta / WFH **Customer Service Officer |3 Month Contract |$333/ day inc. Super** - $300 /day + Super - 3 Month Contract - Parramatta / WFH **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are...
-
Customer Service Officer
4 weeks ago
Parramatta, Australia Synaco Global Recruitment Full timeThe company A well-established business recognized for its exceptional service, quality, and expertise in the steel industry. With a national presence, they are the trusted choice in the field. Role Overview: We are looking for a Customer Service Officer, to join the team on an ongoing basis (Monday - Friday from 6am-2pm or 8am-4pm). As a Customer...
-
Customer Service Officer
4 months ago
Parramatta, Australia Ashdown Consulting Full time$32.73 p/h + super - 10 month contract - Parramatta, Bathurst, Newcastle & Wollongong **Customer Service Representative | 10 Month Contract | $36.33 p/h Including Super** - $32.73 p/h + super - 10 Month Contract - Parramatta, Bathurst, Newcastle & Wollongong **About the Company** We are seeking multiple experienced Customer Service Representatives to join...
-
Customer Service Officer
4 months ago
Parramatta, Australia Public Sector People Full time3 month temporary - $32.17 p/h + Super - 5 minute walk from Parramatta Station Public Sector People are proudly partnered with City of Parramatta to recruit for 3 customer service officers. Contract: 3 months Pay rate: $32.17 p/h + Super Key Responsibilities: - Manage high volume calls, providing exceptional customer service - Provide information of...
-
Customer Service Officer
4 months ago
Parramatta, Australia Public Sector People Full time3 month temp contract w/ potential to extend - Located in Parramatta - $40 p/h + Super Public Sector People are proudly partnered with City of Parramatta Council to recruit for multiple customer service officer on a temporary basis. Initial 3 month temp contract w/ potential to extend Hourly Rate: $40 p/h + Super Key Responsibilities: - Manage high...
-
Customer Service Officer
4 months ago
Parramatta, Australia WaterNSW Full timeReady to make a splash in your career? WaterNSW is seeking an experienced Customer Service Officer to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a...
-
Customer Service Officer
3 months ago
Parramatta, Australia HCF Full time**About The Role** Join HCF’s Membership team as **Customer Service Officer - Member Maintenance.** In this role you will provide a high level of customer service to our valued members. Your role will be to maintain membership and payment records for direct debit / credit card transactions of HCF customers. You will also provide correct and quality...
-
Customer Service Officer
3 months ago
Parramatta, Australia HCF Full time**About The Role** Join HCF’s Membership team as Customer Service Officer - Onboarding & Cancellations. In this role you will provide a high level of customer service and positive experience to our valued members. Your role will be to maintain membership and payment records for direct debit transactions and refunds. As Customer Service Officer you will...
-
Customer Service Officer
2 months ago
Parramatta, Australia REO Group Full timeJob Description Location: Smithfield Surrounds Salary: $60K - $70K + Super + Onsite Parking Role highlights: Working for a household-name market leader with a national presence, this role will see you acting as the brand ambassador in a high-performing and close-knit Ecommerce Customer Success Team. Perfect for a driven Customer Service professional...
-
Customer Service Officer
3 months ago
Parramatta, Australia Collection House Full timeParramatta CBD location, a short walk from the station and local shops and eateries - Hybrid WFH flexibility for work-life balance and no weekends - Supportive training and career progression - gain a Cert III in Financial Services **Collection House** (CLH) is one of Australia’s largest and most respected end-to-end receivables management companies and a...
-
Provider Services Officer
2 months ago
Parramatta, Australia HCF - Member Service Full timeAbout the role As a Provider Services Officer, you are responsible for providing excellent service to HCF providers and existing members. You will demonstrate exceptional phone based communication skills and experience and will treat every call with the highest level of professionalism to ensure providers and members receive a positive customer experience....
-
Customer Service Officer
3 months ago
Parramatta, Australia HCF Full time**About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...
-
Customer Service Officer
3 months ago
Parramatta, Australia Uniting Full timeAt Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. - As an organisation, Uniting celebrates our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity._ - We are _**_bold, imaginative, respectful_**_ and...
-
Customer Service Officer
4 months ago
Parramatta, Australia Uniting Full timeAt Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. - As an organisation, Uniting celebrates our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity._ - We are _**_bold, imaginative, respectful_**_ and...
-
Customer Service Officer
4 months ago
Parramatta, Australia APG Workforce Full time12 - Month Contract - Government Role - $31.53 Per Hour + Super - Parramatta Location + WFH APG is currently seeking an experienced Customer Service Officer for a 12 Month contract within a Parramatta Government Sector. - **$31.53 Per Hour + Super**: - **12 Month Contract with high possibility of extension**: - **Newcastle Location + WFH**: - **_The...
-
Customer Service
4 months ago
Parramatta, Australia ABC Seamless Full timeABC Seamless has an excellent opportunity for a **Customer Service Officer / Representative** to join our leading home improvement company in the Parramatta area. Reporting to the Operations Manager, your key responsibilities will include: - Taking and dealing with all customer and salesman queries. - Keeping our customers happy and informed at all...
-
Customer Service Officer, Cm
5 months ago
Parramatta, Australia Link Group Full time**Overview** Join Our Team as a Customer Support Officer! Are you a people person with a passion for providing exceptional customer service? Do you thrive in a dynamic and supportive team environment? If so, we have an exciting opportunity for you! At LINK group - Corporate Markets, we're seeking an outgoing individual who loves interacting with customers...