Customer Service Officer

3 weeks ago


Parramatta, Australia Ashdown Consulting Full time

$32.73 p/h + super
- 10 month contract
- Parramatta, Bathurst, Newcastle & Wollongong

**Customer Service Representative | 10 Month Contract | $36.33 p/h Including Super**
- $32.73 p/h + super
- 10 Month Contract
- Parramatta, Bathurst, Newcastle & Wollongong

**About the Company**

We are seeking multiple experienced Customer Service Representatives to join a large NSW government organisation based in multiple locations around Parramatta, Bathurst, Newcastle, and Wollongong. This role will be full time in the office. This is a 10 month contract ( Likely to be extended) paying $32.73 per hour + super.

**About the Role**
- Deliver services in a professional manner in all customer interactions to create positive customer experiences and ensure customer satisfaction is a priority
- Action customer complaints arising from complex agency transactions by ensuring they are accurately resolved.
- Develop and maintain knowledge of organisational information resources and operating standards and practices to record and resolve customer complaints
- Provide advice and support to customers on the adoption of digital services, and in the education of users to deliver great customer experiences through the use of online technology.
- Maintain awareness of the organisation’s customer escalation points to ensure customers are referred to appropriate channels for the completion of out-of-scope transactions.

**About You**
- Need excellent written and verbal communication skills
- Intermediate computer skills required
- Proficient in Microsoft Office suite, particularly Outlook and Teams

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support



  • Parramatta, Australia Ashdown Consulting Full time

    $36.25 per hour + super - 11-month contract - Parramatta **Customer Service Officer | 11 Month Contract | $40.23 P/H Incl. Super** - $36.25 per hour + super - 11-month contract - Parramatta **About the company** Working for a multi-national electronics and appliances manufacturer and distributor that has a passion for making life easier for its customers....


  • Parramatta, Australia Uniting Full time

    Customer Service Officer - Part time Fixed term contract to **Mid July 2024 38 hours per fortnight.** - **Week 1 Monday-Wednesday 7.6 hours per day (22.8 hours)**: - **Week 2 Monday-Tuesday 7.6 hours per day (15.2 hours)** Parramatta CBD office - 5 minutes from train station. Supportive, inclusive and very friendly team! As a Customer Service Officer, you...


  • Parramatta, Australia Ashdown Consulting Full time

    $300 /day + Super - 3 Month Contract - Parramatta / WFH **Customer Service Officer |3 Month Contract |$333/ day inc. Super** - $300 /day + Super - 3 Month Contract - Parramatta / WFH **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are...


  • Parramatta, Australia Synaco Global Recruitment Full time

    The company A well established business who pride themselves on their exceptional service, quality, and expertise in the steel industry.  They are known as the go to company with a national footprint, with the largest warehouse facility of all steel distributors. Role Overview: We are looking for a Customer Service Officer, to join the team on an...


  • Parramatta, Australia Uniting Full time

    Customer Service Officer - Full time Fixed term contract to **Mid January 2025.** Parramatta CBD office - 5 minutes from train station. Supportive, inclusive and very friendly team! As a Customer Service Officer, you will be instrumental in delivering exceptional customer service. Your role encompasses identifying and fulfilling the needs of external...


  • Parramatta, New South Wales, Australia Uniting Full time

    Customer Service Officer - Part time Fixed term contract to Mid July hours per fortnight.- Week 1 Monday-Wednesday 7.6 hours per day (22.8 hours):- Week 2 Monday-Tuesday 7.6 hours per day (15.2 hours)Parramatta CBD office - 5 minutes from train station. Supportive, inclusive and very friendly teamAs a Customer Service Officer, you will be instrumental in...


  • Parramatta, Australia Uniting Full time

    **Customer Service Officer - Full time Fixed term contract to 30th May 2025 - Parramatta CBD as a base location** **3 days working from the office and 2 days working from home** **About Uniting** At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are**...


  • Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $300 /day + Super 3 Month Contract Parramatta / WFHCustomer Service Officer |3 Month Contract |$333/ day inc. Super- $300 /day + Super 3 Month Contract Parramatta / WFHAbout the CompanyThis NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking for someone to start...


  • Parramatta, Australia Customer Service Barista Full time

    WHO ARE WE The Dunn Group is an Australian family-owned business, operating in NSW for over 30 years. Balmain Coffee Company is an extension of our successful retail convenience petroleum retail sites opening our first Balmain Company Coffee outlet in 2013, Since then we have continued to expand our BCC brand with representation now in 4 of our busy NSW...


  • Parramatta, Australia Uniting Full time

    Customer Service Officer - Full time Fixed term contract to 30th May 2025 - Parramatta CBD as a base location 3 days working from the office and 2 days working from home About Uniting At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are imaginative,...


  • Parramatta, Australia Uniting Full time

    Customer Service Officer - Full time Fixed term contract to 30th May 2025 - Parramatta CBD as a base location 3 days working from the office and 2 days working from home About Uniting At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are imaginative,...


  • Parramatta, New South Wales, Australia Uniting Full time

    Customer Service Officer - Full time Fixed term contract to 30th May Parramatta CBD as a base location 3 days working from the office and 2 days working from home About Uniting At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are imaginative, respectful,...


  • Parramatta, Australia Public Sector People Full time

    3 month temporary - $32.17 p/h + Super - 5 minute walk from Parramatta Station Public Sector People are proudly partnered with City of Parramatta to recruit for 3 customer service officers. Contract: 3 months Pay rate: $32.17 p/h + Super Key Responsibilities: - Manage high volume calls, providing exceptional customer service - Provide information of...


  • Parramatta, Australia WaterNSW Full time

    Ready to make a splash in your career? WaterNSW is currently seeking 3 x experienced Customer Service Officers to join our team in Parramatta and/ or Dubbo.- This is an opportunity to work with an essential organisation creating a more sustainable future for the state.- This role offers the flexibility to work around life, your contribution will be valued,...


  • Parramatta, Australia Public Sector People Full time

    3 month temp contract w/ potential to extend - Located in Parramatta - $40 p/h + Super Public Sector People are proudly partnered with City of Parramatta Council to recruit for multiple customer service officer on a temporary basis. Initial 3 month temp contract w/ potential to extend Hourly Rate: $40 p/h + Super Key Responsibilities: - Manage high...


  • Parramatta, Australia Public Sector People Full time

    3 month temp contract w/ potential to extend - Located in Parramatta - $40 p/h + Super Public Sector People are proudly partnered with City of Parramatta Council to recruit for multiple customer service officer on a temporary basis. Initial 3 month temp contract w/ potential to extend Hourly Rate: $40 p/h + Super Key Responsibilities: - Manage high...


  • Parramatta, Australia WaterNSW Full time

    Ready to make a splash in your career? WaterNSW is seeking an experienced Customer Service Officer to join our team. This is an opportunity to work with an essential organisation creating a more sustainable future for the state. This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a...


  • Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: Parramatta, NSW, AU, 2150 Lithgow, NSW, AU, 2790 St Marys, NSW, AU, 2760 Penrith, NSW, AU, 2750 Blacktown, NSW, AU, 2148 Mount Druitt, NSW, AU, 2770- Req ID: 60429**Customer Service Officer** **Location - Western Sydney Nepean Blue Mountains District (Parramatta, Blacktown, Mt Druitt, St Marys, Penrith)** **Employment...


  • Parramatta, New South Wales, Australia Customer Service Barista Full time

    WHO ARE WEThe Dunn Group is an Australian family-owned business, operating in NSW for over 30 years. Balmain Coffee Company is an extension of our successful retail convenience petroleum retail sites opening our first Balmain Company Coffee outlet in 2013, Since then we have continued to expand our BCC brand with representation now in 4 of our busy NSW...


  • Parramatta, Australia Parramatta City Council Full time

    The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and...