Territory Manager

1 month ago

Macquarie Park, Australia Abbott Full time

About Abbott
 

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
 

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of .

Amazing health and wellness benefits and perks.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
 

This is a 12 month contract role. This role works for the Neuromodulation business. Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.
 

Responsibilities
 

• Complete Neuromodulation product certification.

• Achieve sales targets and increase market share for assigned territory.

• Actively implements and executes on sales force effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.

• Utilise available sales analysis tools to assist in territory planning.

• Develop relationships with and service key customer groups, identify and utilise key customer networks.

• Support implantation and post-operative follow ups of devices within your territory.

• Utilise internal resources to assist servicing customers within your territory

• Manage your consignment stock

• Maintain accurate customer profiles.

• Maintain up to date product knowledge and actively participate in education programs.

• Assist with product marketing and launches.

• Provide market feedback on product and competitor activity.

• Attend to/comply with customer service and other administrative requirements within the required timeframe.

• This role may require 24 hour on-call responsibilities to fulfil your duties.

• Attend company sales meetings as required

• Some rural, interstate and possibly international travel may be required to fulfil your duties.

• Ensure maintenance of company property/assets.

• Have a sound understanding of, and comply with, the industry (MTAA) the Abbott Code of Conduct and Compliance requirements

• Handle and document customer complaints according to Field Event Reporting Standard Operating Procedure.

• Knowledge of and commitment to the requirements of the Quality Management System.

• Knowledge of and commitment to Work, Health & Safety responsibilities.

• Perform other related functions and responsibilities as directed by Manager

Minimum Education
 

• Tertiary qualifications in a medical, business management field or other related field required.

Minimum Experience and Skills
 

• Good understanding of industry process and function.

• Experience in the clinical support of medical devices is highly regarded but not essential.

• High level communication and interpersonal skills.

• Ability to negotiate sales agreements.

• Good time management

• Desire for continued learning and improvement, both personally and professionally.

Quality, Safety & Environmental Responsibilities
 

• Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms.

• Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.

• Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment. 

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