Territory Manager

7 months ago

Macquarie Park, Australia Abbott Laboratories Full time

**Primary Job Function**:
This role is responsible for maximizing sales volume and market share of designated products within an assigned territory.

**Core Job Responsibilities**:

- Complete Neuromodulation product certification.
- Achieve sales targets and increase market share for assigned territory.
- Actively implement and execute on salesforce effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.
- Utilise available sales analysis tools to assist in territory planning.
- Develop relationships with and service key customer groups, identify and utilise key customer networks.
- Support implantation and post-operative follow ups of devices within your territory.
- Utilise internal resources to assist servicing customers within your territory
- Manage allocated consignment stock.
- Maintain accurate customer profiles.
- Maintain up to date product knowledge and actively participate in education programs.
- Assist with product marketing and launches.
- Provide market feedback on product and competitor activity.
- Attend to/comply with customer service and other administrative requirements within the required timeframe.
- Attend company sales meetings as required
- Some rural, interstate and possibly international travel may be required to fulfil your duties.
- Ensure maintenance of company property/assets.
- Have a sound understanding of, and comply with, the industry (MTAA) the Abbott Code of Conduct and Compliance requirements.
- Handle and document customer complaints according to Field Event Reporting Standard Operating Procedure.
- Knowledge of and commitment to the requirements of the Quality Management System.
- Knowledge of and commitment to Work, Health & Safety responsibilities.
- Perform other related functions and responsibilities as directed by Manager.

**Minimum Education**:

- Tertiary qualification in Medical, Business Management field or other related field required.

**Minimum Experience and Skills**:

- Sales disposition and negotiation skills
- High level of communication and initiative
- Ability to build trusting relationships
- Good understanding of the industry process and function; able to convincingly discuss this with customers, as well as internal and external experts.
- Ability to develop sales solutions that clearly connect to the business needs.
- Time Management and problem-solving skills
- Passion for results and continuous improvement, both personally and professionally.

**Quality, Safety & Environmental Responsibilities**:

- Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms.
- Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.
- Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment.

**Capabilities**:
**_ Abbott First_** - Servant Leadership; Ownership; Transparent; One Team; Judgment

**_ One Step Ahead_** - Insight Driven; Decisiveness; Anticipatory Problem Solving

**_ Play to Win_** - Drive the Market; Strategic; Results Focused

**_ Powered by People_** - Build Trust; Coach & Develop; Create Culture; Inclusive

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