Client Relationship Manager
3 months ago
Description:
Marsh is seeking candidates for the following position, based in the Melbourne office:
Client Relationship Manager
What can you expect?
An exciting opportunity has become available for a Client Relationship Manager or Principal to join Marsh in Melbourne. Working within the Affinity team, you will be responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts. This includes managing and developing client relationships, acting as the client's trusted advisor, pursuing new business development, and expanding and diversifying the mix of Marsh products and services the client holds.
What is in it for you?
Exposure and involvement with high profile risk management accounts Professional environment where your career path really matters and is supported in our global organisation Great team environment with energetic and supportive colleagues Genuine work life balanceWe will count on you to:
Maintain and grow personal small-scale relationships and a small book of business, and contribute to personal or team sales targets while overseeing the portfolio of minor accounts held by a small team of junior sales professionals Coach sales professionals on the account management and expansion process and intervene when necessary to offer guidance and prevent relationship losses for at-risk team accounts Conduct and analyse research to maintain a comprehensive understanding of personal accounts and coinciding business needs as well as core team accounts to maintain a comfortable handle on the portfolio at large Attend or participate in presentations or sales meetings for priority or at-risk team accounts when necessary to develop team capabilities and maintain the team portfolio Identify expansion opportunities for personal and team accounts, leveraging an advanced understanding of internal service and product offerings, market trends and developments and the business standing of specific accounts Define the strategy for custom solution development for the team portfolio for the designated mid-market or small geography, communicating product and solution sales targets, compensation and pricing expectations Attend and participate in industry events and conferences and client functions to build up a strong professional network, maintain proximity to the relevant market and represent the Company and its product offerings and solutionsWe would like you to have:
Strong experience within a commercial insurance and risk consulting environment Insurance broker’s license Strong business acumen including a well-rounded knowledge of general business function, finance and issues Good problem-solving skills Strong interpersonal skills, with the ability to interact at all levels of the organization including the ‘C’ Suite Strong organisational skills in prioritising work, multi-tasking and consistently meeting deadlinesAre you Ready to Join?
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