Donor Support Officer

1 week ago

Sydney, New South Wales, Australia Beaumont People Full time

Fully onsite temporary role
- $35-45 per hour + super
- IMIS or Kentico CRM experience essential
- **Fully onsite temporary role, CBD location**:

- **$35-45 per hour + super**:

- **IMIS or Kentico CRM experience essential**:

- **Immediate start**

**About the client**
This is a fantastic opportunity to be part of a Not-for-Profit organisation devoted to governing and acting on political affairs in the interests of its members. The state office is a small team that focuses on fundraising, compliance and political campaign activities as well as the administrative support of the state-wide local branch membership of the organisation.

**About the role**
As the Donor Support Officer, you will be responsible for maintaining the data integrity of the online marketing and fundraising databases.

**Key Responsibilities**:

- Be responsible to perform daily data integrity checks to maintain a very high level of precision of the data
- Generating and issuing invoices and receipts
- Handle phone calls and do "over the phone transactions" where clients are experiencing difficulty processing payments or registering online.
- Checking that all payments meet the current compliance legislation and requirements
- Processing all financial transactions through the iMIS database system in line with legal requirements around receipt and reporting of political contributions
- Uploading and editing digital content on websites

**To be successful you will have**:

- Experience with IMIS or similar CRM
- Experience with Kentico or similar CMS
- Absolute attention to detail
- Maturity and reliability
- Proficiency with Microsoft products (Outlook, Word, Excel, PowerPoint)
- Excellent interpersonal, organisation, communication and customer service skills, when dealing with colleagues, senior executives, donors, wider community members and suppliers alike.

**How to apply;**

**Working Holiday Visas encouraged to apply

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