Tradesmen Coordinator

2 weeks ago

Melbourne, Victoria, Australia Mobility Access Modifications Full time

**INTERVIEW NOW TO START IN NEW YEAR**

**Who we are**:
Mobility Access Modifications is a company that specializes in modifying homes for the elderly and mobility impaired. We have over 21 years of experience in servicing Melbourne and surrounds.

We have an opening within our team of Schedulers and are seeking someone with previous experience in a fast paced, multi-tasking role as a Trades Coordinator / Scheduler or in a high-volume administration or customer service role.

As a Trades Coordinator / Scheduler, you will play a pivotal role as our customer's primary point of contact for all residential installation needs. Your expertise will be essential in efficiently planning our tradesmen schedules to align with customer's specific requirements.

**The benefits you'll love and the reasons you'll stay**:

- Small and friendly office
- Supportive and dedicated management
- KPI and performance review systems in place
- Training provided
- Company BBQ's and staff functions throughout the year
- Casual work atmosphere
- Job security

**Who you are**:

- Minimum 3 years experience in a similar role, as Scheduler, high-volume administration or customer service role
- Qualifications in building and construction desirable but not essential
- Experience within building and construction, property management or manufacturing industries highly desirable
- Strong MS Office skills
- AroFlo and Deputy experience is highly regarded
- Excellent communication skills, both verbal and written
- You would describe yourself positive with a can-do attitude

**What you'll do**:

- Schedule and manage all installation jobs from quotation to completion
- Maintain constant contact with our tradesmen to coordinate, delegate and follow up on jobs
- Engage and inform customers about the status of their jobs
- Effectively manage customer queries and grievances
- Efficiently process large amounts of customer orders
- Manage the follow up on high numbers of customer quotations
- Effectively multi-tasking the high volume of administrative duties and customer service

Pay: Up to $65,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

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