Tradesmen Coordinator

2 days ago

Melbourne, Victoria, Australia Mobility Access Modifications Full time

**Who we are**:
Mobility Access Modifications is a company based in Preston that specializes in modifying homes for the elderly and mobility impaired. We have over 20 years of experience in servicing Melbourne and surrounds.

We have an opening within our team of Schedulers and are seeking someone with experience in a fast paced, multi-tasking role as a Scheduler or in a high-volume administration/customer service role.

If you're super organised, communication is your strength, and enjoy being the glue that holds things together, this role could be for you.

**The benefits you'll love and the reasons you'll stay**:

- Medium size business with new office space.
- Supportive and dedicated management.
- KPI and performance review systems in place.
- Training provided.
- Company BBQ's and staff functions throughout the year.
- Casual and professional work atmosphere.
- Job security.

**Who you are**:

- Minimum 3 years experience as a Scheduler, high-volume administration or customer service role.
- Experience within building and construction, property management or manufacturing industries highly desirable.
- The ability to work at a fast pace, super organised, geographically talented and an ability to make magic happen.
- Communication is your strength, multitasking is second nature.
- You would describe yourself positive with a can-do attitude.
- Tech savvy with an ability to pick up new systems quickly.
- AroFlo and Deputy systems experience, not essential.

**What you'll do**:

- Collaborate with our team of Schedulers, supportive team leader, clientele and trades when scheduling work, reallocating and optimizing business operations.
- Make your mark by identifying inefficiencies in trade workflow and modify schedules to minimise travel time.
- Use your problem solving and build strong - trusting relationships both internally and externally.
- Demonstrate your sharpness in your multi-tasking abilities.
- Schedule and manage all installation jobs from quotation to completion.
- Maintain constant contact with our tradesmen to coordinate, delegate and follow up on jobs.
- Engage and inform customers about the status of their jobs.
- Effectively manage customer queries and grievances.
- Efficiently process large amounts of customer orders.
- Manage the follow up on high numbers of customer quotations.
- Effectively multi-tasking the high volume of administrative duties and customer service.

Pay: Up to $65,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

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