Project Home Builder Sales Support

2 days ago

Sydney, New South Wales, Australia Winnings Full time

Enjoy discounts on all Group products plus 5,000+ discounts with other retailers
- Promoting from within: grow with us — where you start isn't where you'll finish
- EAP services with free health appointments like GP visits, dietitians & more

At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we're set apart from our competitors by our innovative logistics, technology and luxury retail services. Our brand encompasses a diverse range of entities, all of which are committed to delivering excellence to our valued customers.

**About the position**:
In this role, you're not just processing orders—you're making projects come to life. Reporting to our Administration Manager, you'll work alongside our Commercial Account Executives to deliver exceptional service to Project Home Builder customers and ensure every order runs like clockwork.
- Owning the entire sales order journey—from the first enquiry right through to delivery.
- Processing orders, raising purchase orders, booking service calls, and keeping stock/delivery timelines on track.
- Being the go-to communicator—updating customers and construction site supervisors on orders, deliveries, and any hiccups along the way.
- Coordinating with our Transport Teams to ensure seamless delivery for every project.
- Collaborating across departments to make sure our commercial clients have a five-star experience every time.

**Qualifications**:

- You've got a track record in customer service or administration.
- You know your way around white goods (bonus points if plumbing products don't scare you).
- You're tech-savvy—MS Office and G-Suite are your comfort zone.
- Details are your best friend.
- You can write and speak clearly, confidently, and professionally.
- You're a team player who's happy to pitch in and make things happen.
- Organisation is in your DNA.

**Why Join Us?**
- Enjoy generous discounts on all products across our Group, plus access to over 5,000 additional discounts with other
- We believe in promoting from within and are a growing company — where you start isn't where you'll finish
- Take advantage of our in-house Training Academy offering nationally accredited qualifications (Cert III & IV) to upskill and stay ahead.
- Access EAP services, including free (limited) health and well-being appointments such as GP visits, dietitian consultations, skin checks, annual health checks, and high-performance coaching.

**This position requires full-time attendance at our Kemps Creek office.

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