It Infrastructure And Operations\Service Desk

5 days ago

Wollongong, New South Wales, Australia Imb Bank Full time

**Influence IT strategy and help drive future technology direction**:

- **Innovative & Digital Bank**

If you are a highly engaged people leader with a passion for technology and change and have extensive infrastructure and operational\service desk management experience, this is the chance to secure an IT leadership role with a dynamic member owned bank.

Reporting to the Head of Technology and working together with the IT Leadership team, the overall responsibility of this role will be the operational management of a range of IT teams across several functional areas including service desk; operations; work\project tracking and delivery; infrastructure maintenance and upgrades; incident\problem\change responses; and Disaster Recovery and BCP.

With a broad remit, we will require a multifaceted experienced IT Manager with exposure across infrastructure, operations, service desk, cloud deployments, networking and security. Utilising highly effective and adaptive leadership and g skills, together with experience in managing people working across a hybrid working model and multiple IMB locations, we will also be looking for the successful person to have:

- The drive, resilience and commitment to deliver on a broad IT agenda
- An IT or business degree or equivalent experience with competent commercial and business acumen skills to formulate robust proposals, business cases, budgets and carry out contract and license reviews
- A high level of organisational and planning skills to work through project plans, work schedules and meet deadlines and service levels
- Strong Hardware/Software/Network troubleshooting, incident and problem management skills, with a hands-on approach to the day-to-day challenges of the business
- A collaborative approach with excellent communication and people skills, able to work with various teams and stakeholders, both technical and non technical
- An understanding of Technology risk and compliance with an appreciation of working within a regulated banking and financial services sector
- Previous exposure to working in a 24x7 and preferably in a retail or customer service or financial services environment

This is a terrific opportunity to join the technology leadership team of a medium sized mutual bank where you can effect change, make a difference and enhance your own career development.

**About IMB**

IMB Bank is a leading member owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, authentic member owned banking, that helps our members and communities be better off and we've been doing so for over 143 years. An award winning and growing organisation, we've donated more than $11.5 million through our Community Foundation to over 850 projects in the communities in which we live.

As an Employer of Choice for Gender Equality, IMB offers a range of employee benefits, flexible and hybrid working arrangements, a highly competitive remuneration package, a genuine investment in the personal and professional growth of our people, and an inclusive and supportive culture that actively promotes a healthy work life balance and wellbeing of our employees.

  • IT Leader: Infrastructure And Operations Management

    5 days ago

    Wollongong, New South Wales, Australia beBeeOpportunity Full time $125,000 - $175,000

    **Exciting Opportunity in IT Leadership:**This is a chance to secure an IT leadership role with a dynamic bank.The overall responsibility of this role will be the operational management of IT teams across several functional areas including service desk, operations, work project tracking, infrastructure maintenance, incident problem change responses, and...

  • Senior Manager Ict Infrastructure And Service Delivery

    6 days ago

    Wollongong, New South Wales, Australia NSW State Emergency Service Full time

    Senior Manager ICT Infrastructure and Service Delivery, Clerk Grade 11/12, WollongongWork in a volunteer-based agency supporting communities of NSWJoin a high-performing, friendly teamFull time ongoing role opportunityLocation: Wollongong with the opportunity to enjoy a hybrid working arrangementAbout the opportunityAs Senior Manager ICT Infrastructure and...

  • ICT Infrastructure and Service Delivery Expert

    6 days ago

    Wollongong, New South Wales, Australia beBeeLeadership Full time $149,739 - $173,174

    Job DescriptionAs a Senior ICT Infrastructure and Service Delivery Lead, you will oversee the strategic and operational portfolio of NSW SES ICT Infrastructure services.This role involves leading multidisciplinary teams to enhance and maintain server, network, and workstation environments. You will also supervise an enterprise IT Service Desk to provide...

  • Strategic ICT Infrastructure Leader

    6 days ago

    Wollongong, New South Wales, Australia beBeeInfrastructure Full time $149,739 - $173,174

    As a Senior Manager ICT Infrastructure and Service Delivery, you will own the strategic and operational portfolio of ICT infrastructure services. Leading multi-disciplined teams, you will enhance and maintain server, network and workstation environments, and oversee an enterprise IT ServiceDesk to provide consistent, high-quality support.Key...

  • Help Desk Specialist

    1 week ago

    Wollongong, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000

    Driving business success requires a proactive mindset and passion for delivering exceptional customer service. At our organisation, we empower employees to think strategically and make informed decisions that drive value.We celebrate diversity of thought and value the knowledge and contribution of Aboriginal and Torres Strait Islanders in creating an...

  • Manager Ict Infrastructure

    6 days ago

    Wollongong, New South Wales, Australia NSW State Emergency Service Full time

    Manager ICT Infrastructure, Clerk Grade 9/10, WollongongWork in a volunteer-based agency supporting communities of NSW Join a high-performing, friendly team Full time ongoing role opportunity Location: Wollongong with the opportunity to enjoy a hybrid working arrangementAbout the opportunity As Manager ICT Infrastructure, you will lead and oversee the...

  • Manager Ict Infrastructure

    6 days ago

    Wollongong, New South Wales, Australia NSW State Emergency Service Full time

    Manager ICT Infrastructure, Clerk Grade 9/10, WollongongWork in a volunteer-based agency supporting communities of NSWJoin a high-performing, friendly teamFull time ongoing role opportunityLocation: Wollongong with the opportunity to enjoy a hybrid working arrangementAbout the opportunityAs Manager ICT Infrastructure, you will lead and oversee the...

  • Lead Technical Infrastructure Operations

    6 days ago

    Wollongong, New South Wales, Australia beBeeInfrastructure Full time $129,464 - $142,665

    Job Title: ICT Infrastructure Manager About the Role:This is an exciting opportunity to join our team as a key player in delivering secure, reliable and high-performing services. As a seasoned leader, you will oversee the operational management of all NSW SES ICT infrastructure, including desktops, MFDs, network, cloud, and server operations.You will lead...

  • Front Desk Support Professional

    1 week ago

    Wollongong, New South Wales, Australia beBeeReceptionist Full time $42,080 - $54,160

    Front Desk Support ProfessionalThis role involves managing the front desk operations, ensuring a welcoming environment for clients and colleagues alike.Answering phone calls, greeting clients, and delivering exceptional customer serviceManaging bookings and clinician schedules with precisionMaintaining key relationships with practitioners, customers, and...

  • Front Desk Receptionist

    1 week ago

    Wollongong, New South Wales, Australia beBeeCustomerService Full time $45,000 - $60,000

    Front Desk Receptionist RoleThe ForHealth Medical Centres is an industry leader in quality, accessible healthcare with a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer patients a lifetime of holistic care and provide 7+ million patient consultations annually.The Job...