Strategic ICT Infrastructure Leader
7 hours ago
As a Senior Manager ICT Infrastructure and Service Delivery, you will own the strategic and operational portfolio of ICT infrastructure services. Leading multi-disciplined teams, you will enhance and maintain server, network and workstation environments, and oversee an enterprise IT ServiceDesk to provide consistent, high-quality support.
Key Responsibilities- You will partner with ICT business units and external vendors to ensure technology environments are aligned to objectives.
- In delivering ICT infrastructure, assets and software, you will ensure technology is reliable, fit for purpose and supports service outcomes.
- Proven leader of multidiscipline ICT teams with experience in managing service desks, infrastructure and vendors.
- Hands-on and supervisory experience across core infrastructure ensuring reliability and high-quality support.
- Strong ITIL-based service management skills, including tracking tickets, managing assets and documenting work.
- Experience with desktops, laptops, servers and networks, as well as solid cyber security and compliance focus.
- Ability to clearly communicate and contribute positively to projects and procurement processes.
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