
Front Desk Support Professional
17 hours ago
This role involves managing the front desk operations, ensuring a welcoming environment for clients and colleagues alike.
- Answering phone calls, greeting clients, and delivering exceptional customer service
- Managing bookings and clinician schedules with precision
- Maintaining key relationships with practitioners, customers, and suppliers
- Processing accurate client records with attention to detail
The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to build strong team and patient relationships.
Essential Requirements:- A minimum of one year's experience in a similar healthcare-related role
- Proficiency in technology and computers, including online software, with a willingness to learn and adapt quickly
- Ability to work autonomously while collaborating with the Clinical Director and Practice Manager, prioritizing the needs of the clinic
- Self-motivation, initiative, and an eye for detail are essential
- Reliability, multi-tasking, and prioritization skills are crucial
- Compliance with the clinic's WHS policy and relevant government legislation is mandatory
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