Broker Relationship Manager

3 days ago

Sydney, New South Wales, Australia Athena Mortgage Full time

**What you get to do
This is a key role within Athena, the position is a office based role responsible for proactively managing relationships with brokers in regional areas and states where we do not have a BDM on the ground (SA/WA/NT), Key tasks will include:

- **Representing Athena in the broker channel - **attending digital events and engaging brokers within the portfolio via digital channels
- **Manage relationships with aggregator state leadership and sales team within your portfolio**:

- **Internal decision making **- contributing to discussions in Athena about opportunities, investment decisions
- **Build effective relationships with brokers - **via regular webinar and phone conversations and responsive support via digital channels, Engaging brokers who prefer the digital support model over the face 2 face engagement
- **Controls - **Responsible for adhering to broker distribution specific controls
- **Risk events - **Responsible for resolution of risk events working with line 1 risk management resources
- **Policy - **work with Cyber, Tech, Risk, and other functions to get to effective policy outcomes
- **Platform - **play a key role in setting the vision and requirements for the platform to achieve goals in broker by collating broker feedback for the internal teams

**Who we are looking for
The role will be ideal for someone with the following attributes:

- Self Motivated
- Exceptional communication skills
- Critical thinking
- High interpersonal skills
- Focussed on continuous development
- Great focus on sales and conversion
- Confident in decision making
- Confident in digital engagement strategies

**Athena Values**
- A model of Athena values and the Athena culture
- A fantastic representative of Athena
- Help to make Athena a great place to work specifically within credit, fulfilment and service

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