Operational Control Centre

5 days ago

Sydney, New South Wales, Australia Transdev Full time

**Job No**:Ad-3891

**Work Type**:Full Time

**Location**:Sydney

**Categories**:Drivers & Operations

**About Us**:

- Transdev John Holland Buses is a dynamic joint venture partnership, combining the expertise of Transdev Australasia and John Holland. As a leading mobility company and a key player in integrated infrastructure, transport, and building services, we are committed to shaping the future of public transport. Our work influences communities in Sydney's Eastern Suburbs, creating connections that matter for families, friends, and future generations.

**Job Title**: Operational Control Centre (OCC) Officer

**Location**: Randwick depot, Sydney

**Role Overview**:

- As an OCC Officer, you will play a crucial role in ensuring the safe, reliable, and sustainable operation of the Region 9 network. Based at our Operational Control Centre in our Randwick depot, you'll be at the heart of managing day-to-day service delivery, responding to disruptions, incidents, and coordinating resources to meet business requirements.

**Key Responsibilities**:

- Manage disruptions, crew changes, incidents, and vehicle breakdowns.
- Provide timely information to staff about service conditions and network problems.
- Ensure bus services align with the network service plan.
- Coordinate activities to address breakdowns, late-running buses, high patronage, and extreme weather events.
- Support frontline employees during emergencies and incidents.
- Allocate resources and adjust rosters to meet business needs, including coverage for absenteeism.

**Qualifications and Experience**:

- Experience in transport, logistics, or services industry.
- Strong interpersonal, communication, and negotiation skills.
- Analytical and problem-solving abilities.
- Understanding of the role of Bus Operators.
- Ability to manage incidents calmly and efficiently.
- Willingness to work shifts, including nights and weekends.

**How to Apply**:
Join us in creating meaningful connections and shaping the future of transport in Sydney's iconic Eastern Suburbs

**Advertised**:13/08/2024

**Applications close**:15/09/2024

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