Administration Officer

Hospital Receptionist

Casual positions available

Norwest Private Hospital: A Commitment to Patient-Centred Care

At Norwest Private Hospital, we prioritize the needs and well-being of our patients above all else. Our dedicated team comprises highly skilled surgeons, specialist doctors, compassionate nurses, allied health professionals, and efficient support and administration staff. Together, we strive to deliver an exceptional healthcare experience that encompasses every aspect of patient care.

Equipped with cutting-edge technology and advanced robotics, Norwest Private Hospital offers a comprehensive range of surgical, medical, and obstetric services. While we are particularly renowned for our expertise in orthopaedics, neurosurgery, cardiac surgery, and cardiology, we also take pride in being a preferred choice for expecting mothers and growing families, ensuring tailored care throughout their journey.

Nestled in the rapidly evolving North West corridor of Sydney, Norwest Private Hospital is proudly operated by Healthscope, a prominent provider of private healthcare in Australia. With 277 beds, our facility is designed to accommodate high acuity needs, complemented by a fully equipped Emergency Department situated in Bella Vista.

We invite you to experience the dedication and excellence that define patient care at Norwest Private Hospital, where innovation meets compassion in a supportive environment for all.

The Role

This position will support the main Hospital Reception. The main reception is open 6am-8pm weekdays and 8am-8pm weekends and Public Holidays.

The Reception/Administration Officer will be responsible for:

• Providing a comprehensive customer focused service to both internal and external customers in relation to all aspects of Admissions and Reception
• Providing information to the hospitals external and internal clients via telephone or in person and directing them to the appropriate areas in an efficient, friendly and effective manner.
• Providing clerical support to the Admissions and Reception team ensuring an effective, financially informed and efficient presentation and admission process for all patients.

The Reception/Administration Officer will fulfil their role within the team with the support of the Administration Team leader and the Administration Manager.

Essential Criteria:

• Flexibility to work a rotating roster
• Excellent customer services skills
• Well-developed communication skills to work as part of a team with a willingness to learn new skills;

Desirable Criteria:

• Previous experience in a Medical Practice or Hospital
• Some knowledge of the private health sector including health fund contract tables/member eligibility
• Medical Terminology

Why Healthscope?

We care about your career at Healthscope.

No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day. We are the only national private hospital operator and healthcare provider in Australia. But why does that matter? Our team is made up of over 19,000 highly experienced people working across a range of roles and specialisations. Supported by some of the best doctors in nationally, we come together to strive for better, sharing learnings, supporting each other, celebrating successes and facing challenges together.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Come and be the difference in our patient's lives.