Area Supervisor

What's the role all about?

At Australian Clinical Labs (ACL), we don't just collect specimens — we collect excellence.

We're seeking expressions of interests for Area Supervisor to lead from the front in our busy and rewarding Collections Department. If you've got a passion for pathology, a knack for leadership, and love juggling schedules, people, and coffee cups — we want to hear from you.

This role sits within the Collections Management Team, reporting directly to the Deputy Operations Manager Collections. As an Area Supervisor, you'll take charge of your own regional patch of collection centres, ensuring everything runs smoothly across your area.

What You'll Be Doing:

As our Area Supervisor, you'll take the reins in managing your assigned area like a pro. You'll:

• Lead, mentor and support your team of pathology collectors
• Drive quality control and ensure best practices at every site
• Be the go-to contact between collectors, patients, and our labs
• Organise training, WHS audits, compliance checks and more
• Bring your A-game to every challenge — whether it's rostering for leave or opening a brand-new collection centre
• You'll also get to collaborate with stakeholders across marketing, labs, couriers, customer service and other collection areas. And when the Deputy Operations Manager is away, you'll step up and keep things ticking.

What We're Looking For:

Must-Haves:

• Certificate III in Pathology Collection
• Minimum 2 years' experience in pathology collections
• Strong leadership and interpersonal skills
• Confident communicator with solid admin and computer skills
• Ability to multitask, problem-solve, and keep cool under pressure

Nice-to-Have:

• Diploma in Business Management or similar qualification

Why Join Us?

This is more than a job — it's your chance to lead with purpose, backed by a team that values people, performance, and real impact.

Here's what you can look forward to when you join the team:

• A vibrant, values-driven workplace
• A chance to lead your own region with autonomy and support
• A team that truly cares about people and performance
• he satisfaction of knowing your work helps deliver life-changing healthcare every day

Employee Benefits

You will have access to a range of exciting benefits when you join ACL, including:

• 8 weeks paid parental leave*
• Access to hundreds of everyday savings including phone bills, fuel and groceries, fashion, restaurants and entertainment.
• Expert guidance on healthy living on a range of topics like money, work, mind, body, and life.
• Discounted health insurance.
• Training and development opportunities.

*Service conditions apply

About us

Australian Clinical Labs (Clinical Labs) is committed to be the pathology provider of choice. Our business is growing rapidly and now has over 5000 employees and a truly national reach. We have approximately 100 NATA accredited laboratories that perform close to 6 million episodes each year for doctors, specialists, patients, hospitals and corporate clients. Clinical Labs services almost 100 private and public hospitals and is the largest provider of pathology services to public hospitals in Australia.

Who we are

We pride ourselves on our patient focus and medical excellence, empowering our people to help us to improve and save patient's lives. Our culture is agile and willing to change, and we always act with the highest respect and integrity. Clinical Lab's employees are passionate about what they do, the work environment in which they operate and the safety and wellbeing of all who interact with us.

Vaccination Requirements

As a healthcare provider, Clinical Labs requires all new employees to be vaccinated against preventable diseases. If successful, we will ask for proof of immunisation accordingly for our records.

You may be required to undergo probity checks as part of the recruitment process including police check and licence check.

Diversity and Inclusion

Australian Clinical Labs is an equal opportunities employer, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, people living with disability, and individuals with culturally diverse backgrounds. We're happy to adjust our recruitment process to support accessibility needs. We also welcome applications from individuals with culturally diverse backgrounds. Australian Clinical Labs is committed to supporting Veteran Employment and Australian Defence Force Veterans and their spouses are encouraged to apply.

Please note, only shortlisted applicants will be contacted.