Area Supervisor

6 days ago

Macquarie Park, Australia Solo Services Group Full time

**About Us**:
At Solo Services Group, we are passionate about our clients, our services and our people

Solo Services Group Australia Pty Ltd is one of Australia’s leading providers of Integrated Facility Services & Management, Cleaning Services, and Property Maintenance. Our head office is based in Macquarie Park, NSW. We are an energetic and vibrant team who are dedicated to growth and success.

**About the Role**:
The Area Supervisor will be responsible for ensuring the smooth flow of daily operations across multiple client sites across Sydney Metropolitan and the Greater Sydney region. The Area Supervisor will supervise, inspect, and monitor the cleaning operations and safety compliance at each delegated site and coordinate labor resources to service each customer site.

A truly diverse role, with a focus on client liaison and operational delivery, some of the duties will include:

- Overseeing operational delivery across multiple clients' sites including but not limited to clients' sites in Eastern, Northern, Southern, and Western Sydney.
- Oversee service delivery and safety compliance across each client site.
- Roster and coordinate cleaning staffing levels across each client's site.
- Regularly meet with clients, resolve complaints and manage client feedback process.
- Conduct site & online inductions, training, and toolbox talks for existing and new cleaning employees
- Review and maintain compliance tracking platforms.
- Manage client and staff correspondence and maintain the necessary hard copy and digital files

**About You**:
The successful applicant will be a self-motivated and fast-paced operator with exceptional organisational and communication skills. Leaning on your operational expertise you will have the ability to juggle multiple tasks and update stakeholders on your progress.
- Demonstrated skills in effective client and operational service **across multiple sites.**:

- The ability to communicate, prioritise, set and achieve deadlines.
- Proven leadership experience, managing and coordinating direct staff and contractors.
- Exceptional customer service skills with excellent verbal and written communication.
- Excellent organisational, time management, and delegation skills.
- Ability to use initiative and work autonomously yet also be part of the team.
- A valid driver’s license and own vehicle (essential)
- Current Police Check Clearance and Working with Children’s check (or willingness to obtain before commencement)

Pay: $60,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

**Experience**:

- Area supervisor: 2 years (preferred)

Licence/Certification:

- Police check (required)
- Working with Children Check (preferred)

Work Location: On the road

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