Service Receptionist

2 weeks ago

Yarra Valley High Country, Australia Lucrum Automotive Group Full time $60,000 - $80,000 per year

Are you working in hospitality and sick of shift work?

Want to come on a journey with us to our new custom built facility?

This position might be for you

Due to continuing growth, a growing workshop and a pursuit to provide our customers with the best experience possible, Wangaratta Mazda have a fantastic opportunity for a Service Receptionist or Service Advisor. They will help our customers from booking in their service, communicating with customers by phone, email and SMS and through to invoicing and collecting payment when they pick up their vehicle

To succeed as a Service Receptionist, you will be an a people person first and foremost Second to a people person you will have a great attention to detail, be good with computers, good with numbers and a great communicator We will teach you the rest

OR if you are an experienced Service Advisor we would love to hear from you (especially if you have experience using TUNE/Revolutions DMS)

The Role…

  • Booking in customers for servicing and repairs.
  • Checking in customers when they arrive for repairs (think Valet Parking at a fancy hotel)
  • Using Mazda Australia computer system to view information and update information.
  • Communicating with customers about progress on longer projects.
  • Assist the Service Manager with all customer facing aspects of the department from
  • Building and maintaining relationships with customers and team members
  • Develop and maintain an acceptable knowledge/understanding across the Mazda vehicle range.
  • Assisting other dealership departments with vehicle movements and other reasonable tasks as required.
  • Opportunity for the role to grow as our dealership grows.

You…

  • Are a people person first and foremost.
  • Are willing to learn systems and processes and move quickly with an ever changing marketplace.
  • Are someone who has a high level of attention to detail.
  • Have Great knowledge and understanding of computers including web browsers, and the Microsoft Office Suite.
  • Have a current drivers license.

What's in it for YOU

  • Generous and Rewarding Remuneration Package- starting from $60k + Bonus structure + Super
  • On the job training.
  • Supportive management and a vibrant fun work environment.
  • Ongoing opportunities to further develop your career.
  • A Brand New Facility coming before the end of 2025

This role is Permanent Full Time - Monday to Friday - 7:45 AM Start Time hours standard week including daily standard overtime.

If you are looking for a rewarding challenge and a great team to work with, email your cover letter and resume by clicking Apply Now orcontact Kyal Tripodi, Dealer Principal on to arrange a confidential chat.

The successful applicant will need to pass a national police check.

Please note: Wangaratta Mazda is an Equal Opportunity Employer that embraces and values equality, cultural diversity and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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