
Administration Officer
2 weeks ago
We are looking for an experienced medical receptionist to join the Central Medical Group team.
This is a permanent role for 3 days a week . We are looking for experience, flexibility and energy. In return you will become a part of a small team within a family oriented, well established GP practice.
If you are committed to providing a great customer service experience, please email your application to
JOB TITLE: AdministrationOfficer
OBJECTIVE: This role is part of the Customer Services team providing administrative support to the Clinical Team, including reception.
You provide a great customer service experience and assist CMG in their purpose to provide quality, comprehensive health care for the benefit of our patients and their families.
TERMS: Permanent part-time
LOCATION: Central Medical Group 224 Beechworth Road, Wodonga VIC 3690
WAGE: Support Services Level 6 – Health Professionals and Support Services Award 2010
HOURS: shifts rostered within the ordinary hours of the Award
REPORTS TO: AdministrationManager
MAIN DUTIES/RESPONSIBILITIES:
- Delivering exceptional reception to our patients
- Answering phones
- Scheduling patient appointments, collecting and entering patient details
- Administrative duties as required
SKILLS & EXPERIENCE
Qualifications:
- Medical administration experience
Experience:
- Working in a general practice or medical administration
- Using clinical management and billing software, Best Practice desirable
- Understanding of referrals, scripts and patient reports
OUR EXPECTATIONS
- Be dedicated to upholding our values of respect, continuity, honesty and accountability, inclusion, financial security and opportunity and quality and innovation.
- Professional appearance and demeanor
- Provide excellent customer service to both our patients, Doctors and staff
- Excellent communication and interpersonal skills with a positive and friendly manner
- Ability to work well under pressure and to multi-task in a busy environment is a MUST
- Excellent time management and organisational skills with a proactive, can-do attitude
- Work collaboratively as part of a small, friendly team
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