Administration Officer

1 week ago

Yarra Valley High Country, Australia Central Medical Group Full time $60,000 - $80,000 per year

We are looking for an experienced medical receptionist to join the Central Medical Group team.

This is a permanent role for 3 days a week . We are looking for experience, flexibility and energy. In return you will become a part of a small team within a family oriented, well established GP practice.

If you are committed to providing a great customer service experience, please email your application to

JOB TITLE: AdministrationOfficer

OBJECTIVE: This role is part of the Customer Services team providing administrative support to the Clinical Team, including reception.

You provide a great customer service experience and assist CMG in their purpose to provide quality, comprehensive health care for the benefit of our patients and their families.

TERMS: Permanent part-time

LOCATION: Central Medical Group 224 Beechworth Road, Wodonga VIC 3690

WAGE: Support Services Level 6 – Health Professionals and Support Services Award 2010

HOURS: shifts rostered within the ordinary hours of the Award

REPORTS TO: AdministrationManager

MAIN DUTIES/RESPONSIBILITIES:

  • Delivering exceptional reception to our patients
  • Answering phones
  • Scheduling patient appointments, collecting and entering patient details
  • Administrative duties as required

SKILLS & EXPERIENCE

Qualifications:

  • Medical administration experience

Experience:

  • Working in a general practice or medical administration
  • Using clinical management and billing software, Best Practice desirable
  • Understanding of referrals, scripts and patient reports

OUR EXPECTATIONS

  • Be dedicated to upholding our values of respect, continuity, honesty and accountability, inclusion, financial security and opportunity and quality and innovation.
  • Professional appearance and demeanor
  • Provide excellent customer service to both our patients, Doctors and staff
  • Excellent communication and interpersonal skills with a positive and friendly manner
  • Ability to work well under pressure and to multi-task in a busy environment is a MUST
  • Excellent time management and organisational skills with a proactive, can-do attitude
  • Work collaboratively as part of a small, friendly team

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