Client Relationship Manager

2 days ago

Sunshine Coast Queensland, Australia Evolve Loans Full time $60,000 - $120,000 per year

Job Advertisement: Client Relationship Manager

Company:
Evolve Loans

Location:
Sunshine Coast, Queensland (Remote working available)

About Us:

Evolve Loans is a trusted mortgage broking business located on the picturesque Sunshine Coast. We pride ourselves on providing exceptional service and tailored lending solutions to our clients. Ongoing business expansion and increased volume have created an exciting opportunity for a new team member to join our growing team. With a focus on growth and excellence, we are seeking an energetic and client-focused professional to fill the role of Client Relationship Manager.

The Role:

As a Client Relationship Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, guiding them through the lending process, and ensuring their needs are met with professionalism and care. This is a client-focused role with direct client engagement and management, working alongside our experienced Mortgage Brokers to deliver market-leading service.

While ideally looking for an office based candidate, flexible working arrangements are on offer for the right applicant.

Key Responsibilities:

  • Develop and maintain relationships with new and existing clients.
  • Assist clients with their mortgage and lending requirements, providing expert advice and tailored solutions.
  • Collaborate with lenders, solicitors, and other professionals to ensure seamless transactions.
  • Manage client inquiries and follow-ups in a timely manner.
  • Support the preparation of loan applications and associated documentation.
  • Stay updated on lending products, policies, and industry trends.
  • Work closely with the mortgage broking team to deliver end-to-end service.

About You:

We are looking for someone who is passionate about delivering exceptional customer service and thrives in a team-oriented environment. The ideal candidate will have:

  • Strong people skills with a genuine care for client-focused outcomes.
  • Previous experience in the mortgage broking or lending industry. Minimum 2 years experience.
  • Commercial lending experience (highly regarded but not essential).
  • Positive and energetic attitude.
  • Passion for property and finance.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational skills.
  • A proactive and solutions-focused mindset.
  • The ability to work independently and remotely, if required.
  • A desire to grow and develop within a supportive team environment.

What We Offer:

  • Relaxed work environment without micro management encouraging autonomy
  • A competitive remuneration package with performance incentives.
  • Flexible working arrangements, including the option to work remotely.
  • Full training and support, including a Certificate IV in Finance and Mortgage Broking, with opportunities to progress to a Diploma in Finance and Mortgage Broking Management.
  • A clear career pathway with no glass ceiling on income, encouraging progression in your career.
  • A supportive workplace with a winning culture that values work-life balance.
  • The chance to work in a growing business with a strong reputation.

How to Apply:

If you're ready to take the next step in your career and join a company that values its people and clients, we'd love to hear from you. Please submit your resume and a cover letter outlining your suitability for the role.

Applications remain open until we find the right candidate.

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