Relationship Manager
7 hours ago
Who are we?
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.
As part of the broader Home Buying team, Third Party Banking is a dedicated sales and service support channel for the mortgage business placed with CommBank, via mortgage brokers. This team is a focused sales force with intensive calling programs, designed to ensure that CommBank product is front of mind when brokers are dealing with existing and prospective clients.
Do work that matters
Reporting directly to the State Manager Third Party Banking, as a Relationship Manager (also known as Business Development Manager) you will be passionate about customer service, ensuring a superior overall level of service is delivered to your valued clients. In addition, you will be responsible for driving profitable business by providing strong relationship and sales support management to a client base of brokers and advisers in the promotion of CommBank home loans and banking products for the Group - this is an "on-the-road" BDM role.
Additionally, you will:
- Proactively develop your broker client base
- Implement a regular client-call and visitation program
- Lead, support, and demonstrate accountability for an aggregator relationship
- Support our Platinum and Elite broker base
- Use your knowledge of CommBank's banking products to achieve business unit sales and growth targets
- Ensure the provision of consistently accurate technical, loan structuring and policy support to brokers
- Identify training and development needs and drive the continuous improvement of brokers' knowledge and service standards
- Take ownership of customer needs and identify appropriate service and product solutions
- Ensure that settlements are maximised, and that customer retention risks are identified and proactively resolved
- Deliver presentations to client groups and attend banking and related promotional public relations events, whilst networking and managing successful relationships
- Be a change advocate by understanding regulatory initiatives and incorporating changes in to ongoing broker education
- Deliver exceptional customer service in all dealings, as reflected in a positive lift in various survey results
We're interested in hearing from people who have:
- Excellent industry knowledge of both local and national housing and mortgage broker markets
- Prior experience and knowledge of mortgage/lending products and services
- Demonstrated ability in sales, business development and relationship management, with strong interpersonal, verbal and written communication skills
- Commercial acumen, and an understanding of credit and risk policies
- Current, non-restricted Australian driver's licence
- Intermediate MS Excel skills and the ability to perform statistical analysis – preferred
- Tertiary qualifications in a related business field - preferred
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on
Advertising End Date: 03/10/2025
-
Relationship Manager
1 week ago
Southport, Queensland, Australia Infinity Group Full time $90,000 - $120,000 per yearRelationship Manager – Infinity Group AustraliaAbout Infinity Group AustraliaAtInfinity Group Australia,we exist to help everyday Australians conquer debt, build wealth, and create lasting financial freedom.What started as a powerful personal vision has grown into one of the country's most awarded financial services groups, built on education, driven by...
-
Relationship Manager
2 days ago
North Sydney, Australia Pepper Full time**Who We Are** At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we’ve achieved a lot, but our proudest...
-
Project Manager
1 week ago
Far North Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year*Who We Are: Bloomfield River State SchoolBloomfield River State School is a co-educational institution that serves students from Prep to Year 6. Located 80 km south of Cooktown, the school enjoys a scenic coastal setting with three distinct ecosystems: beach, river, and dense rainforest. It caters to the communities of Bloomfield, Ayton, and Wujal Wujal....
-
Relationship Manager
1 week ago
North Sydney Council, Australia Shift Full time $120,000 - $180,000 per yearWho is Shift?At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and...
-
Relationship Manager, Commercial
6 days ago
Sunshine Coast, Queensland, Australia ANZ Full time $120,000 - $150,000 per yearAbout UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.About The RoleAs a Relationship Manager, you will...
-
Far North Queensland, Australia Queensland Government Full time $120,000 - $150,000 per yearAbout us:Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.About you:In your new role you will:Initiate, influence and...
-
Relationship Development Manager
1 week ago
North Sydney, Australia GT Insurance Full timeIndustry Leader in the Heavy/Commercial Motor Insurance Market - Progressive & Growing Business with High Growth Strategy. - NSW Territory - Parramatta or North Sydney Locations - Hybrid Working GT provide insurance solutions tailored for the transport and heavy motor industry in Australia. We’re backed by Allianz Australia Insurance Limited (Allianz),...
-
Customer Relationship Manager
2 weeks ago
North Sydney, Australia JLL Full timeJLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world!At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see...
-
Far North Queensland, Australia Queensland Government Full time $80,000 - $120,000 per yearAbout us:We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.About you:In your new role you will:Manage the delivery of programs and initiatives to improve safety outcomes, reduce workplace harm, and enhance employee wellbeing and engagement.Develop and maintain...
-
National Trade Relationship Manager
2 weeks ago
Laverton North, Australia Thentic Full timePURE RELATIONSHIP MANAGING A NETWORK OF ELECTRICANS & PLUMBERS - A NO.1 ELECTRICAL & ENERGY EFFICINECY LEADER NATIONALLY | HOMES & FACILITIES - NUTURE TRADES PARTNERS WHO ARE INSTALLING & DELIVERING PRODUCTS + PROJECTS **Who the company is** You are looking at a business who have cemented their name as one of our top tier pioneers in the Electrical &...
