Workers Comp Claims Administrator

3 days ago

Frenchs Forest, New South Wales, Australia The Safe Step Full time $60,000 - $90,000 per year

Our client is seeking an experienced and detail-focused Workers Compensation Claims Administrator to join their dedicated Workers Compensation and Injury Management Team. This role is integral to ensuring efficient claims administration, accurate processing, and effective support for recovery and return-to-work programs.

About the Role

In this position, you will:

  • Provide high-level administrative support to the Workers Compensation and Injury Management Team
  • Accurately process invoices, wage reimbursements, and claims documentation
  • Maintain and update records within claims management systems, ensuring compliance and data integrity
  • Assist with the preparation of reports, metrics, and correspondence related to claims performance
  • Support communication with internal stakeholders, insurers, and treating practitioners to facilitate timely claim outcomes
  • Contribute to continuous improvement of claims and injury management processes

About You

You will bring:

  • Demonstrated experience in workers compensation claims administration or a similar injury management support role
  • Strong understanding of claims procedures, documentation, and legislative timeframes
  • Excellent attention to detail, accuracy, and organisational skills
  • Proven ability to manage competing priorities within a fast-paced team environment
  • Strong communication and interpersonal skills, with a collaborative and proactive approach
  • Proficiency in Microsoft Office and familiarity with claims management systems such as Solv, Injury Master, or equivalent

Why Join

This opportunity offers you the chance to:

  • Apply your claims administration expertise in a purpose-driven organisation that values health, safety, and wellbeing
  • Work within a supportive and collaborative team committed to best practice in claims and recovery management
  • Enjoy a flexible, hybrid work arrangement (minimum two days per week in the Frenchs Forest office)
  • Be part of an organisation that recognises and values your contribution to achieving positive outcomes for employees and the business

If you are an experienced Workers Compensation Claims Administrator seeking a rewarding role where your accuracy, initiative, and people skills make a real impact, we would love to hear from you.

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