Administrative Assistant
24 hours ago
Casual | 3 days per week | Frenchs Forest | Client-facing role with room to grow
About Skyline Psychology
Skyline Psychology is a well-regarded private practice based in Frenchs Forest, supporting children, adolescents, and adults through high quality, evidence based care. Our team is warm, collaborative, and committed to creating a calm, welcoming space for clients and their families.
We're proud of our reputation for professionalism, care, and consistency, and we're looking for someone who shares these values to join our team.
About the Role
We're looking for an organised, friendly, and reliable Administrative Assistant/Receptionist who enjoys helping people and keeping things running smoothly behind the scenes.
This is a casual role (3 days per week, 6 hours per day) with full training provided. There's an opportunity to move into a permanent position in mid-2026, and for the right person, the role can develop into a Practice Manager position over the next few years.
You'll be the first point of contact for clients and referrers, helping to ensure every interaction with Skyline Psychology reflects the professionalism and warmth our practice is known for.
Key Responsibilities
- Welcome clients with warmth and professionalism, both in person and over the phone.
- Manage appointment scheduling, client intake forms, and clinician calendars.
- Maintain accurate records in Halaxy and assist with payments and Medicare claims.
- Prepare correspondence and provide general administrative support to the team.
- Keep the practice environment organised, tidy, and inviting.
- Support the Director with day-to-day operational tasks and contribute ideas to improve systems and processes.
What We're Looking For
- Previous experience in a psychology, medical, or allied health reception or administration role.
- Confident with Microsoft 365, particularly Outlook, Word, and Excel.
- Excellent written communication and professional email etiquette.
- Experience using Halaxy (or similar software) would be a great advantage.
- Someone who is organised, calm under pressure, and enjoys supporting others.
- A friendly team player who takes pride in their work and brings a positive attitude to each day.
Please note: This position is not suitable for psychology students or graduates seeking clinical experience or exposure to client work.
Why Join Skyline Psychology
- Be part of a genuinely supportive and kind team.
- Enjoy meaningful work where your contribution is valued every day.
- Receive full training to help you feel confident in the role.
- Grow your skills and responsibilities over time, with a clear pathway to more senior opportunities.
If you're someone who enjoys variety, takes initiative, and finds satisfaction in helping things run smoothly, we'd love to hear from you.
Please send your CV and a short cover letter to telling us a little about you and why you feel this role is a good fit.
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