Account Manager

Are you ready to be a big part of something big? 

At carsales, we're all about making buying and selling a great experience. For 28 years we've been evolving with the new economy to help people choose how they move today and tomorrow. 

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership. 

With a vision to be the global leader in online vehicle marketplaces. We transform how people buy and sell across the globe. We discover new ideas and make them happen. We continue to grow, and we continue to evolve – and we aren't afraid to make big bets. 

Our Account Management teams are full of talented individuals who partner with our customers – whether that be dealerships, agencies, automotive manufacturers, corporates or finance and insurance companies. They're passionate about ensuring we remain a market leader, providing best in class services and offering tailored solutions to our clients and customers.

We embrace a hybrid way of working – mixing working from home with the energy and connection that comes from being together in the office. We champion flexibility and have many policies, procedures and leave options to support flexible work. 

What's on offer: 

• A place where you can move your career forward, where you'll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
• We're proud to be recognised as one of Australia's Best Workplaces by Great Place to Work, a Family Friendly Workplace, a WORK180 endorsed employer for women.
• The support of a highly engaged, high-performing team including a leadership team that's you'll actually have face time with.
• 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender affirming care leave.

What you'll do

As an Account Manager, you'll build strong phone-based relationships with dealers, offering tailored solutions that drive value, product adoption, and long-term growth for both clients and carsales.

• Build strong relationships with customers to understand their goals and challenges.
• Analyse dealer performance and market data to deliver ROI-driven insights and solutions.
• Demonstrate and support best practice use of the carsales product suite.
• Collaborate with internal teams to ensure seamless campaign execution and customer success.
• Maintain accurate CRM records, manage pipelines, and support revenue and retention targets.
• Respond to dealer queries, identify training needs, and support product adoption

What are we looking for? 

We're looking for someone proactive, commercially astute, and an excellent phone communicator. You'll also need a strong passion for our digital sectors, staying current on market trends.

• Demonstrated success in either a phone-based sales, customer service or account management consistently meeting targets.
• Exemplary and professional communication
•  High attention to detail with strong problem-solving skills in fast-paced settings
• Results-oriented mindset focused on customer outcomes and business goals
• Experience using CRM platforms such as Salesforce a bonus. 

A few other things we want to let you know about... 

• carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you're a candidate with a disability or you'll need some adjustments to be at your best, let us know how we can provide you with additional support. 
• We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask. 
• We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant. 
• Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis. 

So come and join our team - because every role is a big role in our plans to go big.