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Medical Reception

2 weeks ago


Melbourne, Victoria, Australia Family Clinics Australia Full time $104,000 - $130,878 per year

Join Our Team as a Full Time Medical Receptionist at Armadale Family Clinic

We're looking for a friendly, compassionate, and detail-oriented individual with excellent communication skills for our practice in Armadale. Prior experience as a Medical Receptionist is preferred, and familiarity with Best Practice software is beneficial but not essential. If you are enthusiastic, reliable, and passionate about patient care, we'd love to hear from you

Role & Responsibilities

  • Monday – Friday Roster
  • Be the first point of contact for patients, delivering exceptional service in person and over the phone.
  • Manage a high volume of calls, providing assistance to patients with script-related inquiries and offering clear, helpful guidance.
  • Manage patient appointments, data, invoicing, and Medicare/Workcover claims with accuracy.
  • Demonstrate empathy and cultural sensitivity while supporting patients' needs.
  • Handle daily reconciliations and manage online inquiries and mail.

Why Join Us?

  • A supportive, family-owned business with a unique work culture.
  • Flexible working hours and opportunities to upskill and transition to senior role.
  • Mentorship and career growth in a dynamic, patient-focused environment.

Ready to Make an Impact?

If you're passionate about family care and delivering outstanding service, apply today and become part of the Armadale Family Clinic team